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Customer reviews: Preorder, Back in stock Duck

Develop by Shopify

Reviews (398)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for the "Back in stock, Notify me Duck" app. Users consistently highlight its ease of installation, user-friendly interface, and impressive functionality in providing stock notifications. Furthermore, the exceptional customer service, noted for its speed and effectiveness, is a standout feature that's frequently mentioned in reviews. Many users also appreciate the app's reasonable pricing and seamless integration with other platforms.

Key Strengths

  • Exceptional customer support that is quick, responsive, and proactive.
  • Easy to install and use, with an intuitive user interface.
  • Effective in sending stock notifications, enhancing sales and customer re-engagement.
  • Reliable integration with existing systems and apps.
  • Affordable pricing with excellent value for money.
  • Customizable notifications, including WhatsApp notifications.

Common Concerns

  • Occasional issues with initial setup requiring support intervention.
  • Some users mentioned needing minor customizations, but these were quickly resolved by the support team.

Final Thoughts

Overall, "Back in stock, Notify me Duck" is highly recommended by merchants for any e-commerce store needing a reliable and effective solution for stock notifications. The app’s seamless functionality, combined with outstanding customer support, makes it a valuable tool for enhancing customer satisfaction and sales.

My Little Twin

Oct 01, 2025  on Shopify

Todo ha sido perfecto, no tenía ninguna idea de como configurarlo pero el equipo de ayuda en seguida me escribió para ayudarme y él fue guiandome paso a paso! Srajan ha sido muy paciente y amable, y espero que esta mejora en la web nos ayude mucho. Gracias Srajan, sin ti no huboiera sabido!!

Nero Cento

Oct 01, 2025  on Shopify

great tool!! works perfect!

Life Behind Bars | INT

Oct 01, 2025  on Shopify

Does the job well for preorders. Easy to manage and the support team is quick to help. Big thanks to the team for providing this at no cost.

HOUR BOUTIQUE SINGAPORE

Oct 01, 2025  on Shopify

Service was exceptionally great! Didnt expect such 1:1 service from just downloading an app needed for shopify. Jignesh from Peppyduck prompted me right when the app has been downloaded and assisted in all that he can to get the app working right. Replies are almost instant!

Freshloom Design

Sep 30, 2025  on Shopify

The setup is quick, and the notifications feel natural to customers since WhatsApp is widely used. For my clients, it has meant more recovered sales and better customer engagement without extra effort. If you manage Shopify stores for others, this is a smart tool to recommend it makes you look good to your clients because it directly drives revenue back into their business.

Capital B Exchange

Sep 30, 2025  on Shopify

Amazing service 10/10!

ALOR

Sep 30, 2025  on Shopify

Excellent app, excellent service by Shashank. Would highly recommend.

Eclectic Gift Store

Sep 30, 2025  on Shopify

Great customer support. So far the app seems easy to use. Looking forward to seeing it in action.

Mariposa

Sep 30, 2025  on Shopify

PALOMA Store

Sep 29, 2025  on Shopify

The support team is very helpful and efficient. They respond quickly and provide clear solutions whenever needed. Excellent customer service and a reliable app overall. Highly recommended!

Monday Moose

Sep 29, 2025  on Shopify

Excellent service, quick to help with any request or question. App looks well designed and excellent for featuring the back in stock button

Maria Eulália

Sep 29, 2025  on Shopify

Very proactive support!

raidenz-store

Sep 29, 2025  on Shopify

i was working on client, finding good back in stock app, and i found this app, after compared several app, this app is free and has good support, we can also get list of product can can see how many user subscribe, the email is also customizable, This app is Awesome!! Thanks for your help guys!!

The Feisty Farmgirl Soap Company

Sep 28, 2025  on Shopify

The app is pretty straight forward and easy. The customer service is phenomenal. They are right there to help with any questions that you might have.

Lina Lien Cosmetics

Sep 27, 2025  on Shopify

Best customer service I've ever experienced. Very fast, and they really help solve problems and optimize everything to the fullest with customization.

Remolona

Sep 27, 2025  on Shopify

Tan sólo la he utilizado unos minutos mientras la pruebo, así que me falta perspectiva, pero lo que sí puedo alabar es el estupendo equipo de soporte que tienen, me han acompañado durante todo el proceso de instalación y me han ayudado en todo. Muy recomendable.

Queensland Basketball Store by Hoop2Hoop

Sep 26, 2025  on Shopify

Yuka Designs

Sep 26, 2025  on Shopify

Incredible customer service.

Glimmette

Sep 26, 2025  on Shopify

Great customer service - I needed help with the app set up and the team helped me efficiently! Highly recommend this app.

URURILA

Sep 25, 2025  on Shopify

チャットで丁寧にサポートしてくれました。

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