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Customer reviews: Preorder, Back in stock Duck

Develop by Shopify

Reviews (335)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for the "Back in stock, Notify me Duck" app. Users consistently highlight its ease of installation, user-friendly interface, and impressive functionality in providing stock notifications. Furthermore, the exceptional customer service, noted for its speed and effectiveness, is a standout feature that's frequently mentioned in reviews. Many users also appreciate the app's reasonable pricing and seamless integration with other platforms.

Key Strengths

  • Exceptional customer support that is quick, responsive, and proactive.
  • Easy to install and use, with an intuitive user interface.
  • Effective in sending stock notifications, enhancing sales and customer re-engagement.
  • Reliable integration with existing systems and apps.
  • Affordable pricing with excellent value for money.
  • Customizable notifications, including WhatsApp notifications.

Common Concerns

  • Occasional issues with initial setup requiring support intervention.
  • Some users mentioned needing minor customizations, but these were quickly resolved by the support team.

Final Thoughts

Overall, "Back in stock, Notify me Duck" is highly recommended by merchants for any e-commerce store needing a reliable and effective solution for stock notifications. The app’s seamless functionality, combined with outstanding customer support, makes it a valuable tool for enhancing customer satisfaction and sales.

VonLouj

Sep 18, 2025  on Shopify

I spent a bit of time going through all the options to use on my Shopify. I landed on this app and I am thrilled that I did. Srajan hopped on chat and helped me immediately and made some great changes with suggestions. The customer service was fast and pleasant, couldn't have asked for better!

Miae Melts

Sep 18, 2025  on Shopify

Super easy to set up and works perfectly. The Support Team have been very proactive and reached out to offer their help making the button match the rest of my Shopify theme. Highly recommend!

iMASK+

Sep 18, 2025  on Shopify

What a wonderful experience with their team! I know very little about computers and setting up my first store. Harshil made it so easy for me. I feel like an expert! Thank you! Pamela G. imaskplus.com

Cleanspec Cumbria Limited

Sep 18, 2025  on Shopify

Shashank was absolutely fantastic! He helped me track down and fix a tricky bug, guided me on how to get it resolved properly, set up my Preorder system, and even customised the button width exactly how I wanted it. The support I received was fast, friendly, and so helpful — you can tell they genuinely care about their customers. It’s rare to find this level of dedication, especially from a small team, and I couldn’t be happier with the results. If you’re thinking about installing this app, don’t hesitate. The app works beautifully and the support from Shashank and the Peppyduck team is second to none. Highly recommend!

DreamCreations

Sep 17, 2025  on Shopify

Great app, I can only recommend it. Easy to use, have design options to integrate into your page style. Always available online support in case of questions or issues.Don't hasitate, try it!

pobibaby

Sep 17, 2025  on Shopify

Such a great app with fast, friendly customer services! They respond so fast and very helpful!

Pobi Baby Canada

Sep 17, 2025  on Shopify

Amazing customer services! I highly recommend this app and team!

Häxkraft

Sep 17, 2025  on Shopify

Bra support!

findickjut.de

Sep 17, 2025  on Shopify

This app and the team behind it are simply amazing! If it were possible, I'd add an extra star to the 5-star rating. As a school grade, I’d give a straight A+, because even a small personal adjustment was done for me. (I wanted the button above the “sold out” text, and they even suggested a little bell icon, which the support team added right away.) You guys are truly fantastic, and I’m really impressed with the app. Many thanks for that! Die Bewertung noch in Berliner Jargon Ey, die App und die Leute dahinter sind echt der Oberknaller! Wenn et jehn würde, würd' ick zu den 5 Sternen noch’n Sternchen druffpappen. Schulnote? Janz klar ‘ne 1+, weil se mir sogar so’n kleenet persönlichet Ding gleich mitjemacht haben. (Ick wollt, dass der Knopp über dem ausverkauft steht. Und denn hamse mir noch so’n kleenet Glöckchen empfohlen un gleich vom Support reingebaut.) Ihr seid echt dufte, ick bin richtich begeistert von der App. Dickes Danke dafür! find ICK jut

Famous Amsterdam

Sep 16, 2025  on Shopify

Thank you for the help! Good customer service.

BOBDOG

Sep 15, 2025  on Shopify

Very good support and app is very good. Thanks

airlinkcompressors.com

Sep 15, 2025  on Shopify

Great help and brilliant support. Many thanks.

Dottie for Running

Sep 12, 2025  on Shopify

Great support to get set up - willing to hold my hand through the process. Shashank was extremely helpful

Bailey And Bone

Sep 10, 2025  on Shopify

Still testing out the app. But support has been great so far!

Les Mauvaises Herbes

Sep 10, 2025  on Shopify

Very nice experience so far! Easy to implement and dedicated team to help.

Brooklyn Film Camera

Sep 08, 2025  on Shopify

So far great! Will add more details when I use it longer :)

kateebykristina

Sep 07, 2025  on Shopify

Southside Plants

Sep 04, 2025  on Shopify

Um WOW. I downloaded this app fully prepared to need to call in a developer to help me get it looking right on my site. Shashank from customer service was not only a real person (not a bot) but also quickly customized the button and the email sign-up form to match my branding, and helped me make sure my email was verified. This is the new gold standard for customer support. What else can I buy from you??? ;)

Valhalla Company

Sep 03, 2025  on Shopify

Excellentand helpful customer service if you ever have problems and great app so far

Jubai

Sep 03, 2025  on Shopify

Nous avons mis en place la version gratuite de ce plugin qui est top ! L'équipe a été pro-active en venant nous conseiller des améliorations de ce dernier sur notre shop. Quand le volume sera suffisant, nous passerons en version payante.

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