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Customer reviews: Preorder, Back in stock Duck

Develop by Shopify

Reviews (369)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for the "Back in stock, Notify me Duck" app. Users consistently highlight its ease of installation, user-friendly interface, and impressive functionality in providing stock notifications. Furthermore, the exceptional customer service, noted for its speed and effectiveness, is a standout feature that's frequently mentioned in reviews. Many users also appreciate the app's reasonable pricing and seamless integration with other platforms.

Key Strengths

  • Exceptional customer support that is quick, responsive, and proactive.
  • Easy to install and use, with an intuitive user interface.
  • Effective in sending stock notifications, enhancing sales and customer re-engagement.
  • Reliable integration with existing systems and apps.
  • Affordable pricing with excellent value for money.
  • Customizable notifications, including WhatsApp notifications.

Common Concerns

  • Occasional issues with initial setup requiring support intervention.
  • Some users mentioned needing minor customizations, but these were quickly resolved by the support team.

Final Thoughts

Overall, "Back in stock, Notify me Duck" is highly recommended by merchants for any e-commerce store needing a reliable and effective solution for stock notifications. The app’s seamless functionality, combined with outstanding customer support, makes it a valuable tool for enhancing customer satisfaction and sales.

Meridian Watches

Nov 24, 2025  on Shopify

Using the back in sock features. Team is very responsive and helpful. Easy, intuitive interface. No complaints.

Kerala Ayurveda Ltd

Nov 21, 2025  on Shopify

Their chat support team is super quick and resolved our issue immediately.

Soubret Pink Boutique

Nov 20, 2025  on Shopify

Well! The chat help is unbelievable and Shashank's Mother must be very proud that she has raised such a caring and professional son. He took ages to walk me through all my requirements and solved the problems created by myself with perfect patience. Thank you Shashank.

Petit Filippe

Nov 19, 2025  on Shopify

Air Supply

Nov 19, 2025  on Shopify

Srajan is a genius! His customer service was brilliant - we had a bit of a website problem linked to our DNS settings with Peppyduck and he solved it very quickly. Highly recommend Peppyduck. Hannah M

Air Supply

Nov 12, 2025  on Shopify

Shashank provided a great service and support - going above and beyond what was expected to ensure that the app was correctly installed and worked specifically for our ad campaign. Could not ask for better service and highly recommend the app. LFW - AirPro Sport

SHIROKAI - WIDEBODY KITS THAT FIT

Nov 12, 2025  on Shopify

Using this app for couple of month, so far so good, didn't get a chance to use the email sending part yet for restocked items. Support is dedicated and proactive! Very helpful!

Wool Valley

Nov 11, 2025  on Shopify

Super helpful and its a really easy app to install. I'm looking forward to using it more.

Hana Berggren Illustration

Nov 11, 2025  on Shopify

Great setup experience (though requires live chat), looking forward to seeing performance

DMetalbyDiane

Nov 10, 2025  on Shopify

Super helpful made install and set up very easy for this technophobe

DNA-ZONE

Nov 10, 2025  on Shopify

Perfect service, thank you so much for the fast and high-quality support!

Buddycare

Nov 04, 2025  on Shopify

We’ve been using the Preorder, Back in Stock Duck app for a few months now and it’s been brilliant. Super easy to set up and works perfectly for managing preorders and notifying customers when items are back in stock. The interface is clean and intuitive, and it integrates seamlessly with our Shopify store. The support team is also amazing — quick to respond, friendly, and really helpful whenever we’ve had a question. It’s made a big difference to our store and customer experience. Highly recommend this app to anyone looking to manage preorders or restock alerts efficiently!

Desigros

Nov 04, 2025  on Shopify

The support that I got from these guys was out of this world! Direct one to one human conversation. Insanely helpful to set up at the initial stage. Thank you Ducks.

WaterGenie

Nov 02, 2025  on Shopify

fast helpful support. Much more reasonable pricing than alternative apps.

CWF Custom Flashlights

Oct 30, 2025  on Shopify

This is just what I needed to keep up with what I shouild be prioritizing to restock.

MONKSTORY

Oct 30, 2025  on Shopify

Simple and exactly what i needed. Support is instant and really easy to setup

ŌMI TOUCH

Oct 30, 2025  on Shopify

todo muy bien y son muy atentos, con cualquier problema te ayudan super rapido

Regen Wellness Vitamins

Oct 29, 2025  on Shopify

So far, so good. Customer service is excellent!

Vallgatan 2

Oct 29, 2025  on Shopify

Fast and good support! Tha app works the way I was expecting.

Arvor Life

Oct 26, 2025  on Shopify

I cannot recommend Peppyduck Preorders and Back in Stock enough! This app is everything I have been needing to manage preorders for my small business. The back in stock notifications have synced seamlessly with my brand email and the buttons (with help from the team!) look native to my theme which is an added bonus. The team behind this app are amazing. Their customer service is absolutely incredible - fast, friendly and genuinely invested in helping their users succeed. Every question I had was answered with care and attention and any issues (of my own creation!) have been dealt with so quickly. They really do go above and beyond. Please go use this app for your store! :)

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