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Customer reviews: Preorder, Back in stock Duck

Develop by Shopify

Reviews (369)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for the "Back in stock, Notify me Duck" app. Users consistently highlight its ease of installation, user-friendly interface, and impressive functionality in providing stock notifications. Furthermore, the exceptional customer service, noted for its speed and effectiveness, is a standout feature that's frequently mentioned in reviews. Many users also appreciate the app's reasonable pricing and seamless integration with other platforms.

Key Strengths

  • Exceptional customer support that is quick, responsive, and proactive.
  • Easy to install and use, with an intuitive user interface.
  • Effective in sending stock notifications, enhancing sales and customer re-engagement.
  • Reliable integration with existing systems and apps.
  • Affordable pricing with excellent value for money.
  • Customizable notifications, including WhatsApp notifications.

Common Concerns

  • Occasional issues with initial setup requiring support intervention.
  • Some users mentioned needing minor customizations, but these were quickly resolved by the support team.

Final Thoughts

Overall, "Back in stock, Notify me Duck" is highly recommended by merchants for any e-commerce store needing a reliable and effective solution for stock notifications. The app’s seamless functionality, combined with outstanding customer support, makes it a valuable tool for enhancing customer satisfaction and sales.

Stahlwerk

Apr 18, 2025  on Shopify

Really great experience. The service is really fast and helpful

Glow Up Store

Apr 17, 2025  on Shopify

Estou a usar o Back in stock – Notify Me Duck na minha loja e recomendo totalmente! A aplicação é super fácil de configurar, funciona perfeitamente com o tema Refresh e ajuda muito a não perder vendas quando um produto está esgotado. O que mais me impressionou foi o suporte — o Shashank e a equipa foram extremamente rápidos e prestáveis, resolveram tudo com atenção ao detalhe e ainda ajustaram o botão para encaixar perfeitamente no layout da minha loja.

Salomon México

Apr 16, 2025  on Shopify

Acabamos de instalar esta app, y fue súper fácil y rápido. El soporte es espectacular estuvieron al pendiente de nuestro proceso en todo momento, espero que nos ayude a vender más.

Hugo & Me

Apr 15, 2025  on Shopify

Great app and really really helpful support! I've used a few different back in stock apps and this is my favourite.

CBD Infusions

Apr 14, 2025  on Shopify

Great app. Works just as it should. Excellent help from Srajan who suggested some edits and then actioned them on the store for us. Very fast response from support. Would definitely recommend.

ADRIAN KSA

Apr 13, 2025  on Shopify

after using the app for about 2 years, this app is amazing and very useful and helped in growing our business. Support is very fast and helpful. Highly recommended

Kabila

Apr 10, 2025  on Shopify

Back in Stock was exactly what we were looking for. It's the only app that offers WhatsApp notifications with affordable pricing. The best part? Technical support comes directly from the founders. They didn’t just give us feedback—they actually reviewed our platform and visually adjusted the feature to align perfectly with our design philosophy.

Fledge and Thread

Apr 10, 2025  on Shopify

Amazing customer service and help, very excited to start with this app.

Kirraganics

Apr 09, 2025  on Shopify

Srajan is the most helpful and polite gentleman, he has helped with two of my companies, Health Heiress and Kirraganics. Great app and the best support on the planet!!!

Bluairy

Apr 09, 2025  on Shopify

I really like this app! It’s simple to use and works perfectly for what I need. The team behind it is super attentive, helpful, and kind — they were quick to support me with every question I had. I truly appreciate their customer care and flexibility. Highly recommend this app.

Skin Juice Stage

Apr 08, 2025  on Shopify

Very easy to install. The support team are very friendly and quick to help

Health Heiress

Apr 08, 2025  on Shopify

Absolute best customer support from Srajan!

Sowears

Apr 04, 2025  on Shopify

Fantastic App & Exceptional Support! We've had a great experience using the WhatsApp Restock Alert app. It works seamlessly and is a must-have for any eCommerce brand looking to recover lost sales on out-of-stock products. What really stood out was their amazing customer support team — super responsive, quick to fix issues, and always helpful. The support alone makes this app worth it! Highly recommend this app to other Shopify store owners.

Noviks

Apr 02, 2025  on Shopify

Amazing app and support, answering all the questions and helping us achiving the perfect shop!

HBCU Leggings

Mar 31, 2025  on Shopify

The app is very ready to use and quick to set up. When I wanted to customize it a but further I was immediately connected to a co-founder who was extremely friendly and gave me clear help. I was all customized in a matter of minutes. I would highly recommend this app and A+ level support

STUDIODAFFA

Mar 30, 2025  on Shopify

Love this app so far! The inbuilt design tools for customising buttons and forms are incredibly easy to use. The customer service is on a whole other level – Srajan helped me take my customisations to the next level with such kindness and speed. I 100% recommend this app and can't wait to see the results start coming through.

Natuurlijkleuk | Sensorisch | Educatief | Open einde speelgoed

Mar 30, 2025  on Shopify

Snel geïnstalleerd met een uiterst efficiente hulp van de helpdesk, voorlopig een aanrader!

FINAL RISE GEAR

Mar 28, 2025  on Shopify

Fantastic team that is proactively auditing your site to ensure a seamless integration and optimizing the font, branding and overall look of the button so it truly feels part of the theme. Very fast to help and reply as well. Can recommend with confidence.

ECD Germany

Mar 28, 2025  on Shopify

Wir haben eine App gebraucht, die die Kunden informiert, sobald ein Artikel wieder auf Lager ist. Hier gibt es die Option die Kunden per Email und/oder per WhatsApp zu benachrichtigen. Genau die Lösung, die wir gesucht haben. Alles ist sehr einfach konfigurierbar. Besonders der Support ist extrem schnell und hilfsbereit, selbst wenn man noch keinen zahlungspflichtigen Plan gebucht hat! Super App, super Support

SHOSU Amsterdam

Mar 27, 2025  on Shopify

Very friendly and caring customer service. Onboarding was super easy!

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