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Customer reviews: Preorder, Back in stock Duck

Develop by Shopify

Reviews (335)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for the "Back in stock, Notify me Duck" app. Users consistently highlight its ease of installation, user-friendly interface, and impressive functionality in providing stock notifications. Furthermore, the exceptional customer service, noted for its speed and effectiveness, is a standout feature that's frequently mentioned in reviews. Many users also appreciate the app's reasonable pricing and seamless integration with other platforms.

Key Strengths

  • Exceptional customer support that is quick, responsive, and proactive.
  • Easy to install and use, with an intuitive user interface.
  • Effective in sending stock notifications, enhancing sales and customer re-engagement.
  • Reliable integration with existing systems and apps.
  • Affordable pricing with excellent value for money.
  • Customizable notifications, including WhatsApp notifications.

Common Concerns

  • Occasional issues with initial setup requiring support intervention.
  • Some users mentioned needing minor customizations, but these were quickly resolved by the support team.

Final Thoughts

Overall, "Back in stock, Notify me Duck" is highly recommended by merchants for any e-commerce store needing a reliable and effective solution for stock notifications. The app’s seamless functionality, combined with outstanding customer support, makes it a valuable tool for enhancing customer satisfaction and sales.

Reina Olga

May 07, 2025  on Shopify

Great app! Easy to use, effective in notifying customers when a product is back in stock, and visually well integrated with our website. But the real highlight is the customer support — always super helpful, friendly, and quick to respond to any questions or requests. Absolutely recommended!

Doolittle Yarnery

May 06, 2025  on Shopify

So far, the support is excellent and it works as advertised.

PEGGY HARTANTO

May 06, 2025  on Shopify

Straightforward and easy to set up! The team is fast response and helped me to set up in few minutes.

www.augi-plants.lv

May 04, 2025  on Shopify

good support!

Juunaday

May 03, 2025  on Shopify

bead&more

May 02, 2025  on Shopify

The App is working fine, does what it should. Support ist great.

The Clothing Factory

May 02, 2025  on Shopify

BenzForce

May 01, 2025  on Shopify

This is a great app. Simple to use but the support is nothing short of amazing.

Tem(p)s Libre ( par nature )

Apr 30, 2025  on Shopify

Je ne suis que dans l'utilisation gratuite pour le moment ! Mais elle est déjà très bien faite ! Très peu de présence du constructeur sur le site, le bouton est très beau et le chat pour m'aider vraiment très bien !! merci encore

Tend Native Plants

Apr 28, 2025  on Shopify

Super fast help from actual humans. They anticipated my questions and made the updates I wanted immediately. Great support!

Minha loja

Apr 24, 2025  on Shopify

Best customer support I've ever experienced!

Sophie Harpley

Apr 23, 2025  on Shopify

Incredible service.

Psychic Sisters

Apr 21, 2025  on Shopify

This is an amazing app. It is a fantastic way for clients to know when products are back in stock. We have had a great interaction with customers and they absolutely love this service. Also, the customer service is fantastic. They help you through every stage of setting it up and if you ever have any problems, they are there 24 seven thank you back in stock Notify me Duck for all your support

Fusion Decals

Apr 19, 2025  on Shopify

We had to get help to install as our website template is over a decade old so it wasn't exactly working immediately but they removed a paywall for a feature needed to test and it works perfectly.

House of Niche

Apr 18, 2025  on Shopify

Great features and customer support.

Stahlwerk

Apr 18, 2025  on Shopify

Really great experience. The service is really fast and helpful

Glow Up Store

Apr 17, 2025  on Shopify

Estou a usar o Back in stock – Notify Me Duck na minha loja e recomendo totalmente! A aplicação é super fácil de configurar, funciona perfeitamente com o tema Refresh e ajuda muito a não perder vendas quando um produto está esgotado. O que mais me impressionou foi o suporte — o Shashank e a equipa foram extremamente rápidos e prestáveis, resolveram tudo com atenção ao detalhe e ainda ajustaram o botão para encaixar perfeitamente no layout da minha loja.

Salomon México

Apr 16, 2025  on Shopify

Acabamos de instalar esta app, y fue súper fácil y rápido. El soporte es espectacular estuvieron al pendiente de nuestro proceso en todo momento, espero que nos ayude a vender más.

Hugo & Me

Apr 15, 2025  on Shopify

Great app and really really helpful support! I've used a few different back in stock apps and this is my favourite.

CBD Infusions

Apr 14, 2025  on Shopify

Great app. Works just as it should. Excellent help from Srajan who suggested some edits and then actioned them on the store for us. Very fast response from support. Would definitely recommend.

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