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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Quest Outdoors Australia

Dec 27, 2025  on Shopify

Just installed the app. so far so good, Support was super quick and efficient. Very happy

Chic Sips

Dec 26, 2025  on Shopify

Thrilled with the support I received from the team at STOQ. Speedy, helpful and fixed the problems I had with no fuss. Thank you!

BIBLIONEPAL

Dec 25, 2025  on Shopify

Gerard Cosmetics

Dec 24, 2025  on Shopify

Excellent support!! This app is pretty easy to use but I needed help setting up and changing a few things. Hassan helped me and he was phenomenal- friendly too. There are so many options for preorders you can pretty much set it up any way you want and it's fairly self explanatory. Later, I had an issue with how the orders were feeding to our shipping software. Vishu helped me. It was not easy to figure out but he stuck with me until we got it fixed. It's Christmas Eve so very thankful for the quick and friendly support.

FOL

Dec 24, 2025  on Shopify

great app I really like especially the function that this will send the restock mail automatically when the item is restocked.

PadelDogs.com

Dec 24, 2025  on Shopify

Dermalogica Malaysia

Dec 24, 2025  on Shopify

Very clean and user-friendly preorder setup. Most of the features meet our expectations perfectly. Whenever there’s an issue or adjustment needed, the customer service team responds promptly and resolves it quickly. An excellent app with great support and service overall !!!

Kyrgies

Dec 23, 2025  on Shopify

It's an effective presale app

Sculpted

Dec 23, 2025  on Shopify

STOQ is a fantastic preorder app — clean, reliable, and exactly what we needed to manage demand properly. But what truly sets this app apart is the support. We ran into some technical issues during setup, and every single one was resolved quickly and thoroughly. Sneha, our customer support representative, was hands down the most professional and knowledgeable support person I’ve ever worked with across any app or developer team. She showed an incredible level of care, patience, and technical skill — not just fixing the issue, but making sure everything was fully understood and working exactly as intended. You can tell there’s real expertise behind the product, not just surface-level support. If you’re considering a preorder app, STOQ isn’t just great software — it’s backed by a team that genuinely cares and knows what they’re doing. Highly recommend.

MafiArtes

Dec 23, 2025  on Shopify

Muito rápidos a responder. Fizeram as alterações pedidas. Aplicação muito simples de configurar

SUPERMADE

Dec 22, 2025  on Shopify

SebDerm®

Dec 22, 2025  on Shopify

great support!

Ferry-Morse

Dec 22, 2025  on Shopify

Brave Hardy

Dec 22, 2025  on Shopify

Excellent support from Kasi. Was able to sort out the issue really quickly. Great that the support centre is run by real humans!

DeviceNest

Dec 20, 2025  on Shopify

Colour and Cotton

Dec 19, 2025  on Shopify

Fantastic app, and received the QUICKEST help in making a tweak to the location of the button on the product page from support. Truly wonderful experience!

Lil' Cruiser Cleaner

Dec 19, 2025  on Shopify

I needed support fast and Kasi was incredibly helpful. Friendly, quick, and met every request I had. Really appreciate being able to troubleshoot in the moment as issues arise. Thank you Kasi!

Pro Shrimp

Dec 19, 2025  on Shopify

ESMA Outdoor

Dec 19, 2025  on Shopify

High-quality and fast support. Excellent explanation of the solution to the problem.

Scent Split

Dec 19, 2025  on Shopify

Great support! We’re consistently impressed by the level of service and responsiveness.

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