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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Reaper One Seven

Sep 17, 2025  on Shopify

Khuteja helped me get my preorder button set up in under a minute and now im ready to run my pre order campaigns. Really simple and clear interface. Looking forward to using the app more extensively.

onlyfluffs

Sep 17, 2025  on Shopify

GLOW UP STUDIO

Sep 17, 2025  on Shopify

Easy to set up, works well. Shasi from Customer Service answered in minutes for a minor change and made everything work great. Super friendly also!

byWILLIAMS

Sep 16, 2025  on Shopify

Cerise Zhane'

Sep 16, 2025  on Shopify

Helpful Staff.

The Lovery

Sep 16, 2025  on Shopify

Great app, functions well, great service! Super easy and looks great on the site.

Heimstone

Sep 16, 2025  on Shopify

Fantastic app with premium support. Lightning-fast responses and hands-on help. Everything was set up perfectly. Thank you for your professionalism Momna!

iRi

Sep 16, 2025  on Shopify

Great customer support!

Rosie Ray

Sep 15, 2025  on Shopify

Hassan and the team at Stoq are amazing. They were quick to help us and super friendly. Had the app working for us in less than 5 minutes. Will definitely recommend them.

Kamado Joe

Sep 15, 2025  on Shopify

Customer support is exceptional. Vishu and Khutheja did a great job getting the back in stock notifications to work in our customized theme. They were very patient with all the back and forth that took. Was easy to import notification requests from our old app to Stoq. Overall, very pleased.

May Coffee Crew

Sep 15, 2025  on Shopify

Tried installed this app after reading bunches of reviews. Disappointed to say it messed up our customised website by changing the pricing and the look. I guess it only works for Shopify templates, not the custom made ones. Quickly realised this app wont work for us and uninstalled. Now our OOS products wont even show as "Sold Out" despite stock level =0 , giving customers options to purchase - even though we cant deliver! How is it possible when I have already uninstall!

LumiRed

Sep 15, 2025  on Shopify

Excellent fast and efficient support from Momna. App looks great and seems to function as we want.

Aéde

Sep 15, 2025  on Shopify

Support helped me instantly when I opened the app and fixed my problem. Quick and effective, thanks!

BRUSHOLOGY

Sep 14, 2025  on Shopify

Pormenores

Sep 13, 2025  on Shopify

Atendimento excelente. muito obrigado

Colorgang.

Sep 12, 2025  on Shopify

Very responsive team, I recommend!

KYLIE AND THE MACHINE

Sep 12, 2025  on Shopify

Really great service and help for onboarding. Highly recommend.

Smith & Arrow

Sep 12, 2025  on Shopify

WAAM Cosmetics

Sep 12, 2025  on Shopify

Pam by Pamella

Sep 12, 2025  on Shopify

AMEI.

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