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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Versatta Kilts

Oct 27, 2025  on Shopify

In the two months I've been using STOQ, they've been extremely responsive to help requests and have even added a function I was looking for initially. Now everyone can force customers to acknowledge that they're placing a special order, which cuts down on customer frustration.

Bonnie and Neil

Oct 27, 2025  on Shopify

Excellent app for back in stock requests & preorders! Easy integration and we were able to import all our historical data from another app which made the transition seamless. Support team is also super quick to answer any questions.

HaneAme

Oct 26, 2025  on Shopify

Easy to use and was a breeze to set up on store. The interface is intuitive, and it flawlessly handles notifications. The support team are incredibly quick, responsive, and detail-oriented.

Mindful Steps Boutique

Oct 25, 2025  on Shopify

Works very well -and great, helpful customer service

CRNCY

Oct 24, 2025  on Shopify

Customer service alone has earned 5 stars with us. We had an issue and it was resolved immediately by Nagaraj. Additionally, the app itself has been working great, highly recommend for anyone that needs to utilize Preorders.

Mountain Cookin' with Missy

Oct 24, 2025  on Shopify

FANTASTIC SUPPORT!! Excellent response time, well documented, easy to install, thorough and well designed. Up and running within a short time. Grateful for Vishu's help and guidance through the implementation and setup.

Sayless

Oct 24, 2025  on Shopify

They were very helpful in the support helping me set everything up!

L'Esterre Chocolate

Oct 24, 2025  on Shopify

Always very quick to help!

На върха на езика

Oct 24, 2025  on Shopify

Perfect

Games Time Aversa

Oct 23, 2025  on Shopify

ottima app per i preordini. consigliata

Ron Tomson

Oct 23, 2025  on Shopify

Very dependable support, no issues. They even developed a feature that was not available before upon request

THE CHANGE

Oct 23, 2025  on Shopify

Great app that does what it should. You can use it as a Pro with developer features or as a Dummy with smooth and simple Integrations. Either way you can always count on the friendly customer service: they're quick to help, persistent in finding a solution and full of patience. It has multi language features included which is crucial in our global business world, so big app for that. All in all a great a from great people. Thanks.

iSTYLE.sk

Oct 23, 2025  on Shopify

Very quick support team.

Honu Paddleboards

Oct 22, 2025  on Shopify

great app and great support.

The Boardroom

Oct 22, 2025  on Shopify

Very quick to respond and helpful.

Direct Sports Inc.

Oct 22, 2025  on Shopify

Great support! Arnab was awesome to work with!

ozpack.au

Oct 22, 2025  on Shopify

Really helpful customer service. they response and fix issue fast. Highly recommended. This guy named Kasi is great as well

Mighty Ramen

Oct 22, 2025  on Shopify

Great app! We use it primarily for pre-orders and it's been exceptional. Easy to setup with outstanding customer service. Hassan has been helping us with migration to our theme and he replies within minutes and actively follows up the next day to make sure we have no further issues and that everything is working correctly. Highly recommend and thank you Hassan for your great customer service!

TudungPeople UK

Oct 22, 2025  on Shopify

The key app for my small business where stock is limited. Great & simple functionality. Customer service is super fast and great. Anaam from the team kindly helped with a glitch that kept recurring and even followed up to make sure it completely resolved.

Edgy Pickleball

Oct 21, 2025  on Shopify

One restock notification has paid for more than an entire years worth of this app subscription cost. Good stuff!

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