Taranker.Com Logo
Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Lori's Country Cottage

Jul 09, 2024  on Shopify

Wow! Great customer service. They were so helpful getting everything set up!

Altair The Label

Jul 09, 2024  on Shopify

Sprout Organic

Jul 08, 2024  on Shopify

Great customer service - very friendly

Jawda Islamic Store

Jul 08, 2024  on Shopify

The team at Stoq are absolutely amazing. I faced a rather unexpected issue (a conflict with another Shopify app, so NOT at Stoq's fault), and despite the team not being required to help, they went above and beyond to solve this for me. They liaised with the other Shopify app, and together, they resolved the bug. Personally, I was blown away about how willing they were to help and how efficiently they solved this. 10/10 for customer service and if anyone is thinking about choosing Stoq or some other app, 100% GO FOR STOQ! You WILL NOT be disappointed. As for the app itself, it provides us with the exact features we need and is super user-friendly. Importantly, it has not slowed down our website. The new Pre-order functionality has genuinely given us an 18% uplift in revenue, which is easily the highest ROI an app has printed for us. Well done Stoq! Keep up the awesome work!

ShopBASF.com

Jul 08, 2024  on Shopify

Support Team is great, and makes updates quickly and exactly as requested. What more can you ask for!

Trademark Sports Cards & Memorabilia

Jul 08, 2024  on Shopify

1st thing: the support team does their absolute best to help you with any issues you may be dealing with - this is the #1 reason why this review is 4/5 and not rated 2 or 3 stars... I was using this software for both back-in-stock notifications and allowing our customers to purchase pre-order items. Unfortunately, this software is limited by a couple of factors, that for me - made it unusable for what I need. 1) Your theme could affect the addon to where it does not display things correctly. The support team tried their best to help, but there were problems on top of problems. 2) The support team can do nothing if the issue with their software involves shopify. For example, anyone who wants to Pre-Order items will not be able to select in-store pickup as a shipping option. Looks like I'll have to look for an alternative software, or just forego doing anything pre-order.

7 oh heaven

Jul 08, 2024  on Shopify

Adarsh was amazing and helped fix my website!

ooOh My

Jul 08, 2024  on Shopify

Anaam provided great customer Service very fast to respond very helpful I would definitely recommend this app

Prozente Momente®

Jul 08, 2024  on Shopify

I'm absolutely thrilled with the Stoq app! The support team is exceptional, always responsive and helpful. This app has been a game-changer for boosting our sales, especially during restocks. It's user-friendly and integrates seamlessly with our store, making inventory management a breeze. Highly recommended for any business looking to maximize revenue and streamline operations!

Statement Streetwear

Jul 08, 2024  on Shopify

Shashi was very helpful and actioned my request quickly, and did a great job.

tabtag – reusable macbook & privacy stickers

Jul 08, 2024  on Shopify

Quick and great support. Hope to see more sales with the help of this app.

My Store

Jul 08, 2024  on Shopify

Super easy and fast communication. Product looks great so far!

Jolla Wear

Jul 07, 2024  on Shopify

I didn't test the app for long time, but the service is excellent and very fast!

Made Of Magic Swim

Jul 07, 2024  on Shopify

Great app and the customer service is great too. I had a more complicated setup as I use a custom page builder overlayed on Shopify. The team were great in helping me getting it all working despite it not being an 'Out the box" integration.

Fun Formel

Jul 07, 2024  on Shopify

Fast service, helped me with a small configuration in minutes. Really helpful!

BIG MAX US

Jul 07, 2024  on Shopify

They switched the plans without proper notice, so we oversold our products. We now have to contact each customer individually and cancel their order... What a mess

INSTANT SWIM

Jul 07, 2024  on Shopify

so far so good, I finally found an app that lets me limit the pre-orders by size of the product. super helpful and quick communication too :)

Seilich

Jul 07, 2024  on Shopify

Great customer service!

Marcel Olsen

Jul 07, 2024  on Shopify

The Back in Stock Pre Order app by Shopify is a lifesaver for managing inventory and customer demand. I needed some customizations and they handled it swiftly and effectively, saving me time and headaches. Money well spent for anyone serious about staying on top of stock availability!

Closer Pets Pet Portal

Jul 07, 2024  on Shopify

App is really easy to use and implement. Support team are friendly and super responsive too.

Scroll to Top