Back in Stock & Restock Alerts App Review for Shopify

Customer reviews: Preorder, Back In Stock ‑ STOQ

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating

5

2,195
4

59
3

5
2

4
1

11

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

Excellent customer support with rapid response times
Easy to set up and integrate with Shopify
Highly customizable to fit store themes
User-friendly interface
Seamless preorder and back-in-stock notifications

Common Concerns

Initial setup may require assistance for customization
Some merchants experienced glitches in the beginning
Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Axo Stories Shop

Dec 17, 2025 on Shopify

really helpful and great

Trésor By Tanya

Dec 17, 2025 on Shopify

I was looking for a Shopify app that could handle both pre-orders and “notify when available,” and I found exactly what I needed with STOQ. The setup was fairly easy. I did have a minor issue with how the button appeared on my product page, so I reached out to support. Kasi responded quickly and helped me right away – he fixed the issue within minutes and it was a very smooth experience. Great service and experience so far!

DrBebeNieRosnie

Dec 17, 2025 on Shopify

Incredible support! Anaam went above and beyond to help me with custom code (JS & CSS) to make the redirect work perfectly. The app is great, but the support is world-class. Thank you Anaam!

The Lucky Ewe

Dec 17, 2025 on Shopify

A help desk that's helpful! Highly recommend!

Adé & Grace

Dec 17, 2025 on Shopify

Its a great app! I love it! I

The Chemist Look

Dec 17, 2025 on Shopify

Excelent customer service

Red Fox Spices

Dec 16, 2025 on Shopify

This app works exactly as expected and has been easy to set up and manage. The back-in-stock notifications run smoothly, and customers really appreciate being alerted when products are available again, helping us capture sales we might have otherwise missed. What really stands out is the support. Getting a live agent promptly has been such a great experience. The team is quick to respond, understands our requirements, and has been incredibly helpful, especially for managing preorders and restocks. Overall, a very reliable and valuable tool for our business. Highly recommend.

Replenish Labs

Dec 16, 2025 on Shopify

Hassan was great! Replied very fast & fixed the issue I was having. Easy app to set up too

Dew Jewellery Design by Emily D'Adda

Dec 16, 2025 on Shopify

I am very happy with the customer service of this app, I was having a couple of problems with the pre-order button and she was very helpful and fixed it for me ver quickly. Really good service and I really appreciate it. I will keep using this app because of the good customer care, very rare! Thank you!

Cartón Barato

Dec 16, 2025 on Shopify

Footbikes Australia & Manmat

Dec 16, 2025 on Shopify

Just set up for my small business. Super easy to do that. I overlooked the activation button and asked for help. The help was super-fast and super helpful.

Candy Pros

Dec 15, 2025 on Shopify

Really easy to install and setup, but if you do need any assistance their IT is quick to reply and help jump in!

mtc screens

Dec 15, 2025 on Shopify

Great support

One 7 RC

Dec 15, 2025 on Shopify

Great app to handle pre orders and back in stock items automatically! Paul was also a great help when i wanted a couple of bits moved around. Highly recomend

Sugarwood Interiors

Dec 15, 2025 on Shopify

Hassan was wonderful! Very helpful and great support here!

L'Etoffe Fabrics LLC

Dec 15, 2025 on Shopify

great app easy to use

CaseCover Co.

Dec 15, 2025 on Shopify

Very quick and helpful support!

Chloé Millaut

Dec 15, 2025 on Shopify

Afterhrs

Dec 15, 2025 on Shopify

Early days but so far so good. Support was great helping me set things up. Very quick response

UME

Dec 14, 2025 on Shopify

Shashi was a great help!