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Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Shot Drop

Aug 17, 2025  on Shopify

Seat Drip Co.

Aug 17, 2025  on Shopify

Sashi was outstanding. Helped me instantly with all my questions and resolved everything I asked. Thankyou

TATINOVA BRAND

Aug 17, 2025  on Shopify

Good!

TrueTexasMerch

Aug 16, 2025  on Shopify

Very fast developer support and resolution. Needed to change the placement of the button and had it done within minutes.

Deinparadies.ch

Aug 16, 2025  on Shopify

Great App for pre-orders. A lot of features and support very fast and friendly when problems arise. Highly recommended!

rubbabubba

Aug 15, 2025  on Shopify

Amazing! Customer support has been great with a real personal touch. We found the whole process really easy and effective to set up. Not to mention, cost effective. This app hasn't messed with any other apps such as our warehouse's WMS (which a previous different Pre Order app did!).

Simple Find

Aug 15, 2025  on Shopify

Anaam was very helpful thx!

Melodia Designs

Aug 15, 2025  on Shopify

This app has been a breeze to set up and integrate with our store — it just works, right out of the box. The interface is clear, intuitive, and easy to navigate, making it simple to manage preorders and back-in-stock alerts without a steep learning curve. What truly stands out is the customer service: friendly, responsive, and genuinely invested in helping merchants succeed. Every question I’ve had was met with quick, effective solutions. Highly recommended for any store looking for a reliable, stress-free preorder and restock solution!

Brite Ideas Decorating

Aug 15, 2025  on Shopify

Well-deserved 5.0 rating. This app does it ALL - and yes you can import your preorder SKU's by CSV with the available preorder quantity in that import! This is the only app that does it as far as I know.

GoblinSmith

Aug 14, 2025  on Shopify

seems to be quite handy after first look over. The button placement didnt work with my theme, but the Help agent fixed that in about 5 minutes perfectly. Reports look clean and useful

Glitter And Glitz

Aug 14, 2025  on Shopify

Great help this morning with set up, I want to try to get orders before placing orders to avoid having too much/too little stock! my problem was solved quickly and efficiently.

TRIPLE2 - Nachhaltige Radbekleidung

Aug 14, 2025  on Shopify

Great App and easy to use. Works pretty well on our Pre-Order Products. Had some issues setting up some small details. But SNEHA from Support helped us with every detail and in addition super fast! Love it!

Alfresco Chic

Aug 14, 2025  on Shopify

We recently installed the app primarily to be able to sell products on pre-order and have been really happy with it so far. We haven't explored back in stock alerts yet but for pre-orders, the app is fantastic, it does exactly what we wanted and is really simple to use. The customer support from the team has been really exceptional. Anamm has helped me on several occasions (including a 30 min call to help with set up) and has been amazing. Very responsive and super helpful - if I could give 6 stars for customer support I would.

spaceskullpixie

Aug 14, 2025  on Shopify

the customer service, Sneha, was very fast and helpful, thankyou!

OKI Ceramics

Aug 13, 2025  on Shopify

Sun Mountain Sports

Aug 13, 2025  on Shopify

Excellent customer service! Anaam was a pleasure to work with and resolved my problem quickly. 10/10 recommend this app.

Baron Barclay Bridge Supply

Aug 13, 2025  on Shopify

WalkingPad

Aug 13, 2025  on Shopify

great customer support

PIYOGA

Aug 13, 2025  on Shopify

Incredibly fast support and assistance! Shashi was great help

flour Shop

Aug 12, 2025  on Shopify

Hat unsere Anforderungen bislang perfekt erfüllt. Super Support!

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