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Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,734)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Aver Active®

Apr 24, 2025  on Shopify

Excellent support and quick resolution We had some issues with how the preorder functionality was displaying on our storefront, and the team was incredibly helpful. Support responded promptly and worked with me to resolve everything really quickly. It’s rare to find such fast and effective customer service. Highly recommend this app if you’re managing preorders, the team behind it genuinely cares!

90+ Parker

Apr 23, 2025  on Shopify

Great customer support...! Very fast response to my questions and solving my problem. Thank you team Stoq, thumbs up!

Kingsmen Golf

Apr 23, 2025  on Shopify

Good app, easy to set, great service

PScallme

Apr 23, 2025  on Shopify

We are highly satisfied with this app (we are using back-to-stock notifications). It has an intuitive and clear admin interface, the good range of widget customization (button,form,email template) for a reasonable price. And good support team (thanks to Shashi for being helpful).

Alpine Nation Outdoor Clothing

Apr 23, 2025  on Shopify

This is one of the best apps we’ve discovered recently. The preorder feature is exactly what we needed. Installation was seamless, and any theme-integration hiccups were resolved within minutes—or a few hours at most—by their fantastic support team. Highly recommended!

✿ GOOD DAY BÉBÉ

Apr 22, 2025  on Shopify

Starting my first small e-commerce store and figuring out how to use different apps for different settings can get overwhelming. Just sold out of an item and realized I needed a "notify when available" button and decided to try Stoq. It was pretty straight forward and when I did need some help, their customer service was immediate. Hassan was able to help change the location of the button and made sure it was showing up properly on on website. Glad we added Stoq to our shopify!

Downton Distillery UK

Apr 22, 2025  on Shopify

The team behind 'Preorder, Back In Stock ‑ Stoq' has been fantastic to work with. They were incredibly helpful and responsive, quickly assisting me with the setup of the app and making sure it was customized exactly to fit my store’s needs. Their support was polite, efficient, and made the whole process smooth and stress-free. I really appreciated how easy they made it to get everything up and running just the way I wanted. 5 stars. Thank you

BILTSTRONG

Apr 22, 2025  on Shopify

Incredible, fast support!

STOW London

Apr 22, 2025  on Shopify

So far the app has been working great and the first issue we had was resolved very quickly by Shashi. many thanks

Smuuv Body

Apr 22, 2025  on Shopify

The Stoq Preorder, Back In Stock App has been a fantastic addition to our tech stack! It's incredibly versatile and easy to use, with features that open up endless possibilities for managing preorders and restock notifications seamlessly. The app integrates smoothly and delivers exactly what we need — but what really impressed me was the support team. They were responsive, helpful, and quick to address our queries. I had the pleasure of working with Sneha, who helped us redesign the form to better match our brand. Her support made a big difference and the process couldn’t have been easier. I'm incredibly satisfied with this app and would highly recommend it to any Shopify store looking to boost product availability communication and customer experience. You can see it in action on our website: www.smuuvbody.com — definitely worth checking out!

Vicario Cinque

Apr 21, 2025  on Shopify

WPL RC Official Store

Apr 18, 2025  on Shopify

Exactly what i wanted! You can set the "add the cart" button to become "Preorder" button when the inventory becomes zero. There's also option to notify customer when it's back in stock. The design fits the theme perfectly. Customer service was quick and effective! and it's much more affordable than the alternative. There's also disclaimer/reminder at the checkout page to remind customer that there's a preorder item in the order so the customer is aware of the wait(you will need to edit this in the shopify language)

pcmbrand

Apr 18, 2025  on Shopify

Although things were rocky initially when setting up the pre-order, the support and assistance was amazing! I absolutely appreciate that!

Slow Mass

Apr 18, 2025  on Shopify

Great customer service!

Slime Fantasies

Apr 17, 2025  on Shopify

Customer service went absolutely above and beyond to help customize the "Notify Me When Available" buttons to match our website aesthetic for mobile and desktop. I have to admit that our requests were a little over the top and they pulled off every one of them. It's been only 2 weeks of testing and the amount of revenue we are generating compared to the cost is so worth it. Had a really great experience with them and would highly recommend using this app.

Nolita

Apr 17, 2025  on Shopify

So far so good. Customer service is very helpful and fast!

Label Kitchen

Apr 17, 2025  on Shopify

Had a quick layout request of the button behavior. They did it on no time and it now integrates perfectly with the theme we use. Absolutely awesome!

SQMIZE® Austria

Apr 16, 2025  on Shopify

Shashi vom Support hat sich ganz schnell um mein Anliegen gekümmert, war alles wunderbar! :)

Guitar Paradise

Apr 16, 2025  on Shopify

This is a really great app, and the team are absolutely fantastic! Would recommend this app to everybody!

Orbits

Apr 16, 2025  on Shopify

Outstanding Support and Seamless Preorder Functionality I had a minor issue with customizing the preorder button and reached out to Stoq's support. A support agent responded within a minute and resolved the problem in under five minutes without requiring any action from me. The app integrates seamlessly with Shopify and is user-friendly, making it an excellent choice for managing preorder products. Highly recommended for anyone looking to efficiently handle preorders on their Shopify store.

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