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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Propeller Shop Europe

Apr 10, 2024  on Shopify

Great and fast support, app works as it should!

Hoya Cuttings

Apr 09, 2024  on Shopify

The Conservatory

Apr 09, 2024  on Shopify

I am not going to lie, when I read that they have amazing customer service I thought it was a bot (still thought it couldn't hurt seeing as they have the 14 day trial!). I am totally shocked and awed at their true customer service. I spoke to a real person (Madhu) who changed something super quick for me. That's not why I am leaving this review though. When I messaged them about a beta feature program they literally had it turned on as soon as I reached out. The preorder feature was something I really wanted and to be minutes in and them adding me to it was honestly super cool. Especially since I am still in my 14 day free trial. I honestly only had the app installed for a few minutes even. Anaam was super helpful and walked me through it super easily.

ByHan - Fashion & Lifestyle

Apr 09, 2024  on Shopify

Great! Really friendly and helpfull

Heist Chocolate

Apr 09, 2024  on Shopify

Does everything I need it to without overcomplicating things. I had an issue with the formatting of the email notifications which was sorted out promptly. Great!

Gyurmactive

Apr 09, 2024  on Shopify

Working as expected! Friendly, nice and fast support team! Recommend ++++

Raziel Designs

Apr 09, 2024  on Shopify

Loving the new Pre-Order feature, and the assistance from Anaam to set it up was very quick and swift, we had the pre-order section set up probable within 10min at the most.

ST ARGO

Apr 08, 2024  on Shopify

Great app, great customer support and very easy to use.

chirocept

Apr 08, 2024  on Shopify

I've just started using the app. The service has been great! Anaam addressed a setting "issue" I wasn't aware of without me having to lift a finger. The test run worked perfectly and the email template looks so good. I'm very happy so far.

Unspun

Apr 06, 2024  on Shopify

Super helpful support incredibly useful product to turn a potentially negative experience of being out of stock into a potentially very positive one for customers

Vali

Apr 06, 2024  on Shopify

Wonderful app. Works as it should, and very reasonable pricing.

CarroUSA.com

Apr 05, 2024  on Shopify

Very patient responses and comfortable communication. And have solved the problem.

PEAKXCAPADE

Apr 05, 2024  on Shopify

lovely people, very helpful, app works too :)

Clownfish Games

Apr 05, 2024  on Shopify

I needed some help with a design aspect of the notification button today and I received great help from Sneha. I look forward to seeing and using other features from this app in the future

Eddie & Bee

Apr 04, 2024  on Shopify

It just works so well!

Rockin Bettie

Apr 04, 2024  on Shopify

Just installed the app yesterday and so far it's great. And the customer service is awesome

Quarterly Everyday

Apr 04, 2024  on Shopify

So far so good. I'm using the free plan. I reached out to setup the pre order (which is in beta) and they were able to help me within minutes!

FosenService.no

Apr 04, 2024  on Shopify

I got quick help. Recommend these

Wlidaty

Apr 04, 2024  on Shopify

Useful apps, I have nothing but great things to say about my experience with this app thanks to its seamless installation process and user-friendly app interface. The customer service provided went above and beyond, it works perfectly fine. Absolutely recommend it!

Engine Swim Australia

Apr 03, 2024  on Shopify

Good customer service and consistent app upgrades. We've been happy with our experience so far.

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