Back in Stock & Restock Alerts App Review for Shopify

Customer reviews: Preorder, Back In Stock ‑ STOQ

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating

5

1,704
4

51
3

4
2

3
1

5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

Excellent customer support with rapid response times
Easy to set up and integrate with Shopify
Highly customizable to fit store themes
User-friendly interface
Seamless preorder and back-in-stock notifications

Common Concerns

Initial setup may require assistance for customization
Some merchants experienced glitches in the beginning
Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

An&Be

Jun 16, 2024 on Shopify

Un plugin de diez, funciona correctamente, tiene muchas opciones y encima el soporte es super rapido, te ayudan y te lo dejan tal y como tu quieres. Recomendado con 5 estrellas.

Bastuba Gifts

Jun 14, 2024 on Shopify

Very fast reply, when I need help. Very helpful and friendly.

Kids' Cake Boxes, LLC

Jun 13, 2024 on Shopify

Sneha was communicative and always right there, ready to help. I truly appreciate the customer service.

Lalique France

Jun 13, 2024 on Shopify

I am very satisfied with the application and the service! The team is very responsive and solves problems very quickly. A real pleasure to work with. The only drawback is that the application doesn't (yet) handle translations of product names made via the Translate and Adapt application. Email notifications therefore take into account the product name in the default version of the store, and not the translated version. I hope this feature will be available one day :)

SpiceQuest

Jun 13, 2024 on Shopify

Because their 24/7 customer service is absolute rock-and-roll!

Adventurer-Chef

Jun 12, 2024 on Shopify

Great app, Fantastic Support. We've used this on another account for a few months now and its been fantastic thus far.

Little Skiers

Jun 12, 2024 on Shopify

Really good app, can see clearly the amount of revenue we have gained from the resends and whenever needed help they have been very quick to help and sort it out. Just installed on a second site.

HudHudThobes

Jun 11, 2024 on Shopify

amaaaaazing

Shinaut Designs, LLC

Jun 11, 2024 on Shopify

I needed an option for my website to offer pre-orders and a way to notify my customers when a product comes back in stock. Restock Rocket has been great for my needs. I was able to have some help from Anaam to completely customize my buttons to my color palette and even shape the corners to match my current buttons. Setting everything up was a breeze with her help. Highly recommend this app for your Shopify store.

Kalyugam

Jun 11, 2024 on Shopify

good experience, support is really good

Sunreal Days

Jun 11, 2024 on Shopify

Sneha was very quick to respond to my question. She helped me solve my problem immediately.

riathelabel

Jun 10, 2024 on Shopify

Amazing Customer Support even for the free version! They even updated the font and customized the formation

Jupiter Küchenmaschinen

Jun 10, 2024 on Shopify

Sasu’s

Jun 07, 2024 on Shopify

So far so good, easy to set up and seems reliable. Very quick support!

Brown Skin Bride

Jun 06, 2024 on Shopify

App works really well. Customer support was very helpful when I ran into an issue and they responded promptly.

Nostalgic 249

Jun 05, 2024 on Shopify

Very good

Nothing Club

Jun 05, 2024 on Shopify

Pretty good, betting on the preorder feature

Origin Of Oceans

Jun 05, 2024 on Shopify

Great app so far! The team is quick to help and respond with any questions. The features integrate well into your Shopify store theme.

Le Mot

Jun 05, 2024 on Shopify

It was great! All the help I needed, and very nice and kind. Recommend!

My Store

Jun 05, 2024 on Shopify

Excellent, the support team is just awesome!