Back in Stock & Restock Alerts App Review for Shopify

Customer reviews: Preorder, Back In Stock ‑ STOQ

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,452)

Overall rating

5

1,985
4

56
3

5
2

4
1

9

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

Excellent customer support with rapid response times
Easy to set up and integrate with Shopify
Highly customizable to fit store themes
User-friendly interface
Seamless preorder and back-in-stock notifications

Common Concerns

Initial setup may require assistance for customization
Some merchants experienced glitches in the beginning
Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Twigg Puzzles

Nov 02, 2025 on Shopify

Amazing support!

Reverie Box Candle Co.

Nov 02, 2025 on Shopify

Hassan was very quick in answering my chat/question, and he was very helpful in helping me figure out what was happening and making sure everything was set up properly and thoroughly resolved for my store. :)

vaari

Nov 02, 2025 on Shopify

great service!

Sealuxe

Nov 02, 2025 on Shopify

It's so easy to deal with.

Airborne Apparel Co.

Nov 01, 2025 on Shopify

So far so good!- received nearly instant customer support early on a Saturday.

Sophies.dk

Nov 01, 2025 on Shopify

Perfect app. Fantastic support helped me personalize the setup. Thanks a lot!

EWEADN

Nov 01, 2025 on Shopify

Sneha is incredibly efficient! She resolved my issue in just 10 seconds! She absolutely deserves a 5-star review.

Angel Aberdeen

Nov 01, 2025 on Shopify

Hassan made me feel like a real person, not just a number. All of my worries were solved with kindness and loving care. True customer service. STOQ has a keeper on their hands.

AARNI

Oct 31, 2025 on Shopify

Impressive app, great features, multilingual, reports for back in stock notifications are very extensive and support is responsive. We have also used pre-order features without any problems. Thanks Kasi for helping us with button positioning!

urbanhive

Oct 31, 2025 on Shopify

Comprehensive app, helpful support

Avoirdupois

Oct 30, 2025 on Shopify

button didnt work with Prestige theme - chatted with Khutheja with support and she fixed the button within a minute or so - great support!

Mack Avenue Music Group

Oct 30, 2025 on Shopify

The customer service agent (Vishu) was excellent! We worked through a few issues and were up and running immediately.

EmieJames

Oct 30, 2025 on Shopify

I totally recommend this app to anyone and everyone! I have used other pre-order apps and this dominates them all. Their support team is amazing. Arnab was so helpful and helped me get everything set up and looking beautifully on the website! So grateful I found your app!

MiMi Hydration

Oct 30, 2025 on Shopify

Super helpful with set up changes. Thank you.

The157store Menswear

Oct 30, 2025 on Shopify

Wired

Oct 30, 2025 on Shopify

super helpful, great customer service and easy app to use! :)

Space Vendor

Oct 30, 2025 on Shopify

stoq customer service is really quick. price is reasonable

Sage & Grace UK

Oct 29, 2025 on Shopify

So far so good. Very easy to navigate and when I needed help via the online chat, it was resolved within minutes. Great service!

The English Distillery

Oct 29, 2025 on Shopify

Support has been incredibly helpful in assisting us with the setup of the widget on the site.

Cardology

Oct 29, 2025 on Shopify

The set up has been so easy, thank you to the support team (especially Sneha) who set up everything for me perfectly and quickly.