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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

FOL

Dec 24, 2025  on Shopify

great app I really like especially the function that this will send the restock mail automatically when the item is restocked.

PadelDogs.com

Dec 24, 2025  on Shopify

Dermalogica Malaysia

Dec 24, 2025  on Shopify

Very clean and user-friendly preorder setup. Most of the features meet our expectations perfectly. Whenever there’s an issue or adjustment needed, the customer service team responds promptly and resolves it quickly. An excellent app with great support and service overall !!!

Kyrgies

Dec 23, 2025  on Shopify

It's an effective presale app

Sculpted

Dec 23, 2025  on Shopify

STOQ is a fantastic preorder app — clean, reliable, and exactly what we needed to manage demand properly. But what truly sets this app apart is the support. We ran into some technical issues during setup, and every single one was resolved quickly and thoroughly. Sneha, our customer support representative, was hands down the most professional and knowledgeable support person I’ve ever worked with across any app or developer team. She showed an incredible level of care, patience, and technical skill — not just fixing the issue, but making sure everything was fully understood and working exactly as intended. You can tell there’s real expertise behind the product, not just surface-level support. If you’re considering a preorder app, STOQ isn’t just great software — it’s backed by a team that genuinely cares and knows what they’re doing. Highly recommend.

MafiArtes

Dec 23, 2025  on Shopify

Muito rápidos a responder. Fizeram as alterações pedidas. Aplicação muito simples de configurar

SUPERMADE

Dec 22, 2025  on Shopify

SebDerm®

Dec 22, 2025  on Shopify

great support!

Ferry-Morse

Dec 22, 2025  on Shopify

Brave Hardy

Dec 22, 2025  on Shopify

Excellent support from Kasi. Was able to sort out the issue really quickly. Great that the support centre is run by real humans!

DeviceNest

Dec 20, 2025  on Shopify

Colour and Cotton

Dec 19, 2025  on Shopify

Fantastic app, and received the QUICKEST help in making a tweak to the location of the button on the product page from support. Truly wonderful experience!

Lil' Cruiser Cleaner

Dec 19, 2025  on Shopify

I needed support fast and Kasi was incredibly helpful. Friendly, quick, and met every request I had. Really appreciate being able to troubleshoot in the moment as issues arise. Thank you Kasi!

Pro Shrimp

Dec 19, 2025  on Shopify

ESMA Outdoor

Dec 19, 2025  on Shopify

High-quality and fast support. Excellent explanation of the solution to the problem.

Scent Split

Dec 19, 2025  on Shopify

Great support! We’re consistently impressed by the level of service and responsiveness.

My Whimsical Romance

Dec 19, 2025  on Shopify

This app was so easy to set up and use! I had a little issue with my "Notify Me" button overlapping my quantity selector next to my buy buttons, but Kasi at Support was able to fix it quickly. (I didn't even need to explain it, really. They just saw the problem and fixed it!) Great app for small businesses who need some extra stocking functionalities on their website without breaking the bank.

The Guilty Goat

Dec 18, 2025  on Shopify

First off, the customer support has been fantastic! I’m not very tech-savvy, so I reached out with a question. Sneha from the support team responded quickly and guided me through some simple steps. What I thought was a bug turned out to be my own misunderstanding, and she helped me clear it up with ease. I’m really enjoying the app so far, and as a small business owner, I can already see how much time it’s going to save me.

Lorette Lingerie

Dec 18, 2025  on Shopify

Support was near-instant, and Paul worked right away to help with our integration to a flawless and seamless experience. The hype is real! We're already driving preorders within 1 day!

Luminosity Designs Ltd

Dec 18, 2025  on Shopify

Great app even for a smaller business. Has enabled me to keep track of pre orders and the support staff is always amazing and super fast to fix any problems over chat. Im currently on the free plan as not really large enough to need all the features of the other plans yet but i wont hesitate when i get to that point

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