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Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

volaracing NL

Jul 24, 2024  on Shopify

App werkt zeer gemakkelijk en de service is super! Razend snelle reactie en je word gelijk geholpen zonder dat je zelf zaken hoeft uit te zoeken. Het wordt gelijk voor je geregeld.

Stewarts Menswear

Jul 24, 2024  on Shopify

I have had the back in stock button installed for some time and have had no problems with it at all. I am trying out the new Pre Order button now. Customer service has always been quick to respond to any queries and any hiccups are smoothed out very quickly.

Rage Art Studio

Jul 23, 2024  on Shopify

Just started using this app a few days ago for Preorders and so far, so good! Had an incredibly helpful call with Anaam from the Stoq team and she was able to answer all of my questions and get me up and running very quickly. Would recommend!

The Genie Journal

Jul 23, 2024  on Shopify

Shashi was fantastic - answered all my questions and was very helpful.

Lexicon Golf

Jul 23, 2024  on Shopify

The Stoq support team was very helpful while I was setting up the app, Sneha was great at helping me complete my setup.

Reason For Being

Jul 22, 2024  on Shopify

very helpful team!!! great customer experience.

Lingerie Fox

Jul 21, 2024  on Shopify

Really easy to set, up, less expensive each month than other apps offering the same service, Clean and easy to use functions, helpful team if you need a bit of help, would recommend!

Urbanxtech

Jul 21, 2024  on Shopify

MARZ

Jul 21, 2024  on Shopify

Very easy to use and the team was very helpful!

Sharpen Up 365

Jul 21, 2024  on Shopify

Great service!

Furrther

Jul 21, 2024  on Shopify

Easy to use, their free plan is super great for small shops. We've been liking it so far!

Mountain Attitude Designs™

Jul 20, 2024  on Shopify

I've tried other Shopify preorder apps, all of which were rather difficult to navigate, set-up and rendered no live assistance through chat or otherwise. Upon downloading Stoq, I ran into a snag and decided to give chat a try. Like most apps, I didn't expect a response especially on a Sunday morning before 9 a.m. However and to my unexpected but most delightful surprise, I received an immediate response!!! WOW! That alone spoke EXCELLENCE in Customer Service. The snag I ran into was my user error and I found Stoq not only to be the most user friendly and easier to navigate than all others but additional features to assist our store such as follow-up emails to our customers and more. It is very rare to say the least that I would take the time as I have none, much less write this much, if I had not been this impressed. Stoq excelled my expectations and was exactly what I was looking for. As mentioned, to have immediate customer service at my fingertips was priceless!

TRÄNA

Jul 18, 2024  on Shopify

Customer service is fantastic - Prarthana you were great!

AirTurbo

Jul 18, 2024  on Shopify

Sono molto disponibili e rispondono subito alle tue richieste, servizio top

Videoguys Australia

Jul 17, 2024  on Shopify

Great support on this app. We highly recommend it! The only thing it needs a bit more flexibility in regards to styling options and additional features, like taking partial payments or full payments on preorders. but i hear this maybe coming. overall a very good experience !

JYDoll-CA - The Safest Doll Brand

Jul 17, 2024  on Shopify

I am extremely pleased with this pre-order app! It is incredibly user-friendly and has streamlined our ordering process seamlessly. The customer support team is fantastic—always friendly and quick to resolve any issues we encounter. Their prompt and effective solutions have greatly enhanced our experience. Highly recommend this app for anyone looking to improve their pre-order management!

My Little Monsters

Jul 17, 2024  on Shopify

Brilliant product and service! (Sneha) was amazing at helping me overcome the issues I was facing. This is exactly the kind of service you need when you are new/unfamiliar to a new platform, would highly reccommend.

Calia Collection

Jul 17, 2024  on Shopify

This app has been extremely helpful and easy to use. I needed assistance from Sneha who was efficient and solved my problems in less than 5 minutes. Grateful for her help!

Loafers

Jul 16, 2024  on Shopify

Anaam is maybe the best customer service out there! Perfect assistance and nice attitude! Glad I added that app!

Ceratech Accuratus Limited

Jul 16, 2024  on Shopify

Very good, highly recommend and great support too, thankyou Shashi.

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