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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

63 Industries

Aug 07, 2024  on Shopify

Great support. The app works. Very happy

Canna River

Aug 06, 2024  on Shopify

So far this app does everything you need for it to do, but honestly, the support is exceptional. They respond quickly through their built-in chat feature and they have helped solve all our issues immediately. I'm very impressed overall.

MORETALES

Aug 06, 2024  on Shopify

Very good! The custumer service was very quick to help me change the visual

Warlord - Men's Grooming Essentials

Aug 06, 2024  on Shopify

Works great so far. I configured something wrong on a preorder and Shasi had it fixed within 3 minutes of contacting him.

Value Packers

Aug 05, 2024  on Shopify

Excellent customer support! We just started testing this app and had a few questions and requirement from it and we got them all done really quick. Sneha was just great in helping us. She was very quick in replying, understood all our requests and solved them ASAP. Our experience until now is a 5 ⭐

Slate Flosser

Aug 04, 2024  on Shopify

Service is amazing! Very impressed with their desire to make sure this worked seamlessly!

Gritty Habits

Aug 04, 2024  on Shopify

Just the app I needed to make my restocked products available for preorder. The support team was super helpful when I had a question and I'm extremely happy with Stoq.

Our Concept Beauty

Aug 03, 2024  on Shopify

Great service. Very easy to use.

Senzu Health

Jul 31, 2024  on Shopify

great app and wonderful customer service.

Ninja Labs

Jul 30, 2024  on Shopify

The app is very good and the support system works, Naam helped me configure all the buttons as I needed, and the support was excellent

VersaChalk

Jul 30, 2024  on Shopify

We've been trying to find an app that will help us put our personal touch on preorder items, and Stoq just rocked our world. The customer support is also outstanding.

GRIMM.NO

Jul 29, 2024  on Shopify

Easy to set-up and with fast customer service if needed. Thanks for the help Anaam :)

It Is Well Co.

Jul 28, 2024  on Shopify

Awesome customer service! helped resolve my issues very quickly. very friendly! :)

YAADU

Jul 28, 2024  on Shopify

Perfect app, highly recommended. Nagaraj was a great help to us. A clear recommendation for anyone looking for an app of this kind. Super app, excellent support. Very excited about what the future holds!!!

MODABLE

Jul 26, 2024  on Shopify

Excellent help

Manjeri Skincare

Jul 25, 2024  on Shopify

I can't thank Sandesh and Anaam enough for their invaluable assistance setting up pre-orders in my store. Their expertise and dedication were evident throughout the process. During thorough testing, I identified limitations with other apps, but Sandesh and Anaam were incredibly patient, helping me find effective solutions or workarounds for every issue. Their support has been instrumental in ensuring a seamless integration, and I highly recommend this app to anyone looking for a reliable and responsive team.

Lavender & Lemon

Jul 25, 2024  on Shopify

Excellent service. Promptly fixed my request and was very helpful. Highly recommend. Thank you!

an action a day

Jul 25, 2024  on Shopify

very helpful customer suppport. so far haven't used a ton of features since I'm just setting up the store and haven't officially started selling yet.

Love Yourself Black Girl

Jul 24, 2024  on Shopify

My experience with the support team was great! Anaam went above and beyond to help me with the app. She made sure to stay in contact with me throughout the entire process and took time to even have a Google meet to make sure everything was correct. Thank you for all your help!

Off Grid Stores

Jul 24, 2024  on Shopify

Great app and great support when you need to make customizations

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