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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,452)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

The Mull and Iona Shop

Nov 28, 2024  on Shopify

Works perfectly for our out of stock notifications. The team were helpful in customising to match our brand.

Madge Beauty

Nov 28, 2024  on Shopify

I had the pleasure of interacting with Anaam, Nataraj, and Kartik from the support team, and I cannot express enough how amazing their service was. Anaam was polite, and incredibly helpful, Nataraj was kind, and Kartik, the legend and lead developer, went above and beyond to solve a complex issue. What stood out was their dedication—they never left the conversation until the problem was fully resolved or I felt completely assured. This level of commitment is rare, and I truly appreciate their support. Thank you for such an outstanding experience! Highly recommended!!!

Haven Aroma Company

Nov 27, 2024  on Shopify

I still have a lot to learn. And the support staff have been amazing in spending time with me and making me feel like more than just a number. Nagaraj really went above and beyond in helping me and showed immense patience when assisting me as someone new to the Shopify platform. - Haven Aroma Co. Admin

L'ALPAGE Suisse

Nov 27, 2024  on Shopify

This app is exactly what we need to maintain our shoppers loyal to our brand and more patient during out of stock situation on some items. Thanks Anaam for the great dedicated service, it was super useful and fast! I strongly recommend it!

noireblanc

Nov 27, 2024  on Shopify

customer service was super helpful, the app is efficient and simple. I'm not sure if I'll end up using it as there's some customization i'm looking for that they don't offer.

Lathered Artisan

Nov 26, 2024  on Shopify

So far, easy to set up, customer service is friendly and helpful. If you're a Veeqo user trying to set up preorders, this app makes it possible. Changes in Veeqo do not override the preorders set up through Stoq!

The Crewel Work Company

Nov 26, 2024  on Shopify

So far so good, has solved two issues that I thought I'd need an app each for - split payments and pre-orders. Extremely efficient customer service too.

Cook Culture

Nov 26, 2024  on Shopify

Excellent service! Fast and easy to work with. Solved a minor problem in minutes. Thanks!

The Fluffy Tails

Nov 26, 2024  on Shopify

First time I contacted the support and I got so chocked because I currently only have the free plan so I couldn't expect much, but I received super fast and professional help from Nagaraj. This literally made my day, HUGE thank you Nagaraj!

The ACCS Store

Nov 26, 2024  on Shopify

Just set up my first preorder. Support is very quick and thorough, and the product is working well. I'm glad I chose this app for preorders!

Spacet

Nov 26, 2024  on Shopify

Wild Sage + Co

Nov 26, 2024  on Shopify

The support for this app is second to none, very speedy resons to my request

RYM Collection

Nov 26, 2024  on Shopify

just signed up for this app and it was easy to setup. Customer service was amazing and offered a quick response.

VeloTee

Nov 25, 2024  on Shopify

Customer support is fantastic. Had a few minor fixes when I set up the app, pretty user friendly. Would recommend.

Lerwick Distillery

Nov 25, 2024  on Shopify

It's early days with the app itself, but the support I've received (Nagaraj) has been top-rate

sønderhaus

Nov 25, 2024  on Shopify

Had a great experience with Nagaraj, easy customization help and quick service!

Fiddy+Mabel

Nov 25, 2024  on Shopify

I've just installed this app so can't comment on performance yet but set up was super easy and when I reached out for help on the chat, Anaam helped me instantly. Really impressed so far!

EREZ Tactical®

Nov 25, 2024  on Shopify

Very responsive support. The platform is also pretty robust, although a little pricey for my taste.

My Store

Nov 25, 2024  on Shopify

XAG Australia

Nov 25, 2024  on Shopify

The support team has been responsive and helpful every time we've needed assistance. They address issues promptly and provide clear guidance. A reliable app with great customer service to back it up. Highly recommend.

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