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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

northXsouth

Feb 04, 2025  on Shopify

Amazing service - had a positioning query that was resolved within minutes. I was cheeky enough to ask to change the formatting which was also done too. A credit to shopify!

Welcome Skateboards

Feb 04, 2025  on Shopify

Functions great and support is really quick to answer any questions or assist with any customizations. Vishu and Anaam rule.

Tico Coffee Roasters

Feb 04, 2025  on Shopify

We were looking at a combined solution for our pre-order products as well as allowing our customers to request notifications when out of stock items come back, and we are glad we found Stoq. The app integrates well in our technology stack (Omnisend) and is easy to install and get up and running. We wanted some additional modifications and the support team was super responsive and got it all ready for us. Great app and fantastic support and we can only highly recommend this app to any Shopify store.

SFERA S.R.L.

Feb 04, 2025  on Shopify

Funziona bene ed è semplice da configurare. Aiuta a recuperare vendite.

Sirjus Boutique

Feb 04, 2025  on Shopify

Really good customer service. Special thanks to Shashi! You saved my day.

DVN

Feb 02, 2025  on Shopify

They are really quick to support. The buttons didn't match our theme out of the box, but they were quick to be able to fix that. Nagaraj was REALLY quick and helpful. It's nice to know you're messaging with who is making the fix, not someone that has to send to another team to make the fix. That's really awesome.

SUN + SOUL SHOP

Feb 02, 2025  on Shopify

Just downloaded the app and was super easy to install. I needed help with a couple of customizations and they were very fast and efficient in helping me. Thanks again!

Paramedic Shop

Feb 02, 2025  on Shopify

Great app and a super supportive team, highly recommended.

Satori Berlin

Feb 02, 2025  on Shopify

It was almost love at first sight: the product is so easy to use. The option to "customise everything" was the most important thing for us, as we're a premium fashion label, and visual aesthetics is very important. Had a small problem with how the pre-order button was displayed on our product page, and Anaam from the customer service team was so helpful and friendly. Highly recommend! Tan, Satori Berlin

Modevillan

Feb 02, 2025  on Shopify

Emberton Imperial

Feb 02, 2025  on Shopify

Works as intended, it has paid for itself with the orders recovered. Support is top-notch, no complaints at all!

Il Tulipano a Vento

Feb 02, 2025  on Shopify

Republic of Happy

Feb 01, 2025  on Shopify

This app does exactly what I was looking for in a super easy but comprehensive way. When I needed help customising some bits and bobs, support was amazing and more than happy to help. So delighted with my choice!

Afternoon Recess

Jan 29, 2025  on Shopify

Great app. What stands out is the customer service. Always available, friendly, and extremely helpful

SJAY2K Trading Cards

Jan 29, 2025  on Shopify

amazing and speedy customer service via the chat function, very helpful and knowledgeable

Mijo® Hair

Jan 29, 2025  on Shopify

Super quick customer service!

Maven Lane

Jan 29, 2025  on Shopify

Super easy to set up the Back-In-Stock feature by Stoq. We were juggling between a few different options and settled with Stoq and are happy with the decision thus far. We're excited to try out the pre-order functionality as well! Overall, interface is user-friendly and the support was quick and fast with the embedded functionality.

Ozark Mountain Offgrid

Jan 29, 2025  on Shopify

Great app to allow for pre-orders of new items. Tech support is outstanding!

Teqnigrip

Jan 29, 2025  on Shopify

App works great. They gave me amazing and fast support.

Crown and Co

Jan 29, 2025  on Shopify

Anaam is extremely helpful and takes time to explain and resolve in detail as I had never been able to change detailed settings without help. Thank you.

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