We found the STOQ support to be totally amazing and quick to respond. Anaam was incredibly efficient and resolved all our issues very quickly while being helpful and friendly with every aspect of the support she offered. She was incredibly patient with us and allowed us to query everything and she explained and illustrated everything for us in ways that were easy for us to understand and produce results. We recommend this App and its very professional service to all Shopify site users. We will not look at any other Pre-order options as this is the very best we could find.

As a new user, I haven't had enough time to fully evaluate the app's functionality, but I’m already impressed by the support team. I encountered an issue with image sizing in emails, reported it on a Sunday night, and was pleasantly surprised to have it resolved the same night—great responsiveness! One improvement I'd love to see in the future is the ability to notify users about all the products they follow that have been restocked in a single email, rather than separate notifications for each item. This would enhance the user experience and streamline communication. Looking forward to seeing how the app evolves!

very helpful CS, instant reply and easy to use.

The Stoq team is the best! They personally reached out to me to see if I needed assistance when I was getting started. Within less than one business day, we were on a phone call. They helped me troubleshoot and get my first preorder! Thank you Stoq team!

He was very helpful and answered all my questions

This is a great app. I had a setting wrong in one of my preorders and the app missed logging the order. Their customer support walked me through what setting was wrong and helped get it correct going forward. Great team and great customer support.

the experience was great and my support on the chat was amazing

Great support team ensuring we were up and running correctly for an important drop!

It was easy to set up. Support for customization has been fantastic, super friendly and fast. Thanks Vishal!

Great app, great team, were more than happy to help me sort through an issue I was having ! Highly recommend for those in need of a preorder app

Really great support, Vishu sorted my issue within minutes. App is really intuitive to use and works perfectly on my site.

Super schnelle Hilfe! Gerade am Anfang. Innerhalb weniger Minuten wurde Hilfe angeboten und das Problem behoben.

Ich habe bisher nur die Back In Stock Benachrichtigung eingerichtet, aber ich bin von der Funktionalität und zuverlässige Support positiv beeindruckt. Nagaraj war sehr freundlich und hat mich in paar Minuten geholfen, die Implementierung zu finalisieren.

Easy to use and great customer service :)

I’ve tested a lot of similar products. They all have issues. I’m thinking this will rise to the top based on their responsiveness and communication and implementation of input. Sticking with them as they perfect this app, which is working well. They are earning our loyalty.

first time contacting customer support and Vishu was amazing! i needed help with placement for my “notify me” button and he did it AND even color matched it to my store. very satisfied and i’ll always reach out knowing their customer support is really helpful!

Great support team - enjoying the app so far and looking forward to testing pre-orders.

Just started using Stoq after downloading and uninstalling two other apps that didn't have the basic functionality I needed, such as only allocating which sold out stock I wanted to have the "notify me" button on. Not only has Stoq been able to do exactly what I need it to do for my business, but the team has been super helpful in changing stylistic elements to suit my needs at exceptional speed. Really happy so far and would highly recommend!