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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

La Vie Skin

Sep 26, 2024  on Shopify

The app is very useful. Thanks to Sneha, helping me setup the product page. Highly recommended!

WHOLESALE - Tuesday's Natural Dog Company

Sep 26, 2024  on Shopify

Great app! It has all the features we need (with a pay later option) and their customer service is super fast, responsive and helpful, thank you to Vishu who was a big help. Highly recommended.

Ragg Co

Sep 25, 2024  on Shopify

Needed to change locations of the tab on my website and messaged customer service. They were quick to reply and had great suggestions to apply to my website as well. It took less than 2 min to make the changes. Very happy with how they handled my needs so quickly.

shewearing

Sep 25, 2024  on Shopify

Installed and trying it now. Looks like meets our requirement and the customer serivce is super.

Cafino

Sep 24, 2024  on Shopify

Best support ever! Nagaraj at Stoq went above and beyond, spending hours to resolve a minor issue and helping me achieve the perfect layout I had in mind. I highly recommend this app, not only for its functionality but for the exceptional support that comes with it.

Charvonia Design

Sep 24, 2024  on Shopify

This app his increased my conversion rate big time! I didn't realize how many orders I was missing out on by having items out of stock. Plus, when I get new inventory, the notifications go out immediately and people start buying! I had a small issue and tech support fixed it immediately via the live chat.

Grey Goose Living

Sep 24, 2024  on Shopify

Only just set it up so not had experience with using it yet, but they are very helpful to chat to if stuck with anything!

EuroAllergy

Sep 24, 2024  on Shopify

Wonderful app!! I'm using it to make sure to collect my potential customers and not missing a single sale, on top I have added the pre-order feature. The support has been incredible and fast to setup the button perfectly on my store.

Heych

Sep 24, 2024  on Shopify

Great service to assist in fully customising even on the free plan

Sharpham Park British Organic Walnuts

Sep 24, 2024  on Shopify

Amazing support

Cavells

Sep 24, 2024  on Shopify

Their customer service team is brilliant and very fast working. Shashi fixed my problem in 10 minutes and it looks great. I'm incredibly happy with the result, time it took, and customer service.

Squish-Sandbox

Sep 22, 2024  on Shopify

Very helpful support both prompt and productive

ATHLETIKAN

Sep 22, 2024  on Shopify

One of the best support teams I've ever encountered. Seem like they have a team online 24x7 and always ready to assist or fix whatever is needed. The app itself is clean and working perfectly for our use case of pre-orders so far.

CHEEKY KIDS

Sep 22, 2024  on Shopify

Stoq has multiple features and my favourite is the customer service. They are aways quick to respond and very helpful. Shashi is always a great help.

Snus Vikings

Sep 22, 2024  on Shopify

App is great, customer service even better! Anaam helped me set up a few customisations perfectly and made many revisions until we were happy with the results!

Food Packaging Direct

Sep 22, 2024  on Shopify

It's a great app with a fantastic customer service. Anaam was a wonderful help. I 100% recommend.

Erotic City

Sep 22, 2024  on Shopify

great support - sorted out my issue in metter of minutes, great cominucation

Lulabug Kids - Online Toy & Gift Store

Sep 20, 2024  on Shopify

I’ve been using this app for back-in-stock notifications and pre-orders. It’s a fantastic app – seamless and very easy to use. Also, their customer service is excellent. Highly recommend!

Raiven of Behalf of F.D. Hayes Electric Company

Sep 19, 2024  on Shopify

The best app for stock and preorder notifications. Easy to use and super customizable. The support team is super responsive and always gets the job done perfectly. Thanks for the help, Vishu!

astrobiscuit

Sep 19, 2024  on Shopify

Up and running in no time thanks to an extremely attentive and helpful human being(s) at the other end of the help chat box thingy! I can get help quickly day or night by folks who know their stuff.

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