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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Junkldn

Oct 14, 2024  on Shopify

Great quick service

Vaune Homeware

Oct 14, 2024  on Shopify

Absolutely amazing customer services & customizability options - I came over from another app where the customer service was like pulling teeth to get the most basic thing changed, and decided to give this app a go as the beginner plan was within my budget, and couldn't be more impressed. Anaam went out of her way to make sure everything from the app integrated seamlessly into my theme design, from changed fonts & colours to sizes of front & letter spacing. The app looks like it is part of my theme, she did a fantastic job! Couldn't be more impressed.

Frillu

Oct 13, 2024  on Shopify

My Store

Oct 13, 2024  on Shopify

Sehr nützliche Funktionen und eine extrem schnelle (und freundliche) Reaktion vom Support bei Fragen!

Lalage Typica

Oct 12, 2024  on Shopify

Customer service replies in minutes, updates frequent and problem get solved fast. I appreciate

ANJUUM

Oct 12, 2024  on Shopify

I love the app!

Venice Rose

Oct 12, 2024  on Shopify

Nagaraj was incredible and very helpful!

Grange Europe Ltd - Online Store

Oct 10, 2024  on Shopify

Fantastic app with quick and reliable support! The user experience is smooth, and any issues are promptly addressed by their efficient support team. Highly recommend!

Compañía del Sol

Oct 10, 2024  on Shopify

Manger

Oct 09, 2024  on Shopify

1st week great experience so far. Stoq has amazing customer service, when in need they have a team ready to help!

NextEvo Naturals

Oct 09, 2024  on Shopify

Great, easy to use app for preorder/back in stock products. When I got stuck for a second, the team promptly responded + helped me with the html on the Stoq block for layout. Thanks!

DIVAIN®

Oct 09, 2024  on Shopify

Great APP and best Customer Service! Easy to setup and contains interesting reports.

Soma Cacao Australia

Oct 08, 2024  on Shopify

Great support, works well, plenty of customisations.

BW Beauty

Oct 08, 2024  on Shopify

This app has *everything* I need from an app and I'm thrilled to have found one that does. It allows me to give the option of pre-order AND 'notify me when back in stock'. The other pre-order apps I found only could offer one option at a time. I want both because not everyone wants to pre-order, they just want a back in stock notification. It's also the only app that also works on POS which is a huge bonus. I only wish you could process pre-orders on POS, too! It's also one of the most affordable options. Great user experience, every customization feature I could want. Thank you!!

Metal Mandate

Oct 08, 2024  on Shopify

Pretty easy to work with and whenever I do have a problem or question, they respond pretty quickly. They are very helpful and kind overall as well.

Goldie Swimwear

Oct 08, 2024  on Shopify

Just installed + it's been seamless! Wanted to capitalize on a popular product even when out of stock and continue capturing sales :) Had an issue with the pre order button not showing on the product page but was able to get it fixed within minutes on the support chat

thefats

Oct 07, 2024  on Shopify

Excellent app.. does exactly what it says it will do, simple to use, easy to set up, well priced + fantastic customer service.

Vimm Activewear

Oct 07, 2024  on Shopify

We are starting to try it now, but I can already say the support is amazing! They are helping us with all the set-up that we need.

Tortuga Forma

Oct 07, 2024  on Shopify

Love the chat support option with developers who are there to make the app look great on your website.

Beast Pharm

Oct 07, 2024  on Shopify

Great app, easy to use and definitely wins customers back. Customer service is great for any issues.

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