Back in Stock & Restock Alerts App Review for Shopify

Customer reviews: Preorder, Back In Stock ‑ STOQ

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating

5

2,195
4

59
3

5
2

4
1

11

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

Excellent customer support with rapid response times
Easy to set up and integrate with Shopify
Highly customizable to fit store themes
User-friendly interface
Seamless preorder and back-in-stock notifications

Common Concerns

Initial setup may require assistance for customization
Some merchants experienced glitches in the beginning
Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

nackt

Mar 04, 2025 on Shopify

Good app; accessible devs. Cheers!

ÌNURI

Mar 04, 2025 on Shopify

IT WORKS GREAT FOR ME, AND SO EASY TO USE. THE SUPPORT TEAM ARE VERY PROMPT.

Japan Book Hunter

Mar 04, 2025 on Shopify

The app worked exactly as planned, and when we had a positioning issue, Shashi from the Stoq team helped us out instantly, and within 5 minutes we had a fully functional button! Couldn't be happier with the service.

YL STUDIO LLC

Mar 04, 2025 on Shopify

Shashi helped me through DKIM authentication and clarifying a few back in stock alert questions I had. He was kind, helpful, quick and super knowledgable. I really enjoy having this app and the customer service makes me an even better experience.

NAOW Hair

Mar 03, 2025 on Shopify

So far so good. Customer service is very responsive and helpful.

spottle

Mar 03, 2025 on Shopify

We had an amazing experience with Preorder, Back In Stock – Stoq! The customer support was truly excellent. Sneha took the time to assist us with great kindness and patience. We requested several changes, and she helped us again and again without hesitation. Such a pleasant and professional experience! Thank you so much, Sneha!

Neena Books

Mar 03, 2025 on Shopify

This app is affordable and does everything you need it to for preorders and out of stock items. If you ever have questions about any of the functions, customer service is always very helpful and quick to respond. Definitely recommend :)

Gotta Mexico

Mar 03, 2025 on Shopify

Good support service

THE SKI MONSTER

Mar 02, 2025 on Shopify

Nagaraj was super helpful and quick to get me the answers needed to get our Pre-Order functions working properly.

Lovely Nails&Beauty

Mar 01, 2025 on Shopify

App fantastica e assistenza molto valida. Ottima per i preordini e mail di avviso riassortimento Davvero Fantastica

ROWE

Mar 01, 2025 on Shopify

Super helpful and quick troubleshooting.

Nobel Wijnkoperij

Feb 28, 2025 on Shopify

Handige app, goede ondersteuning via de chat!

Pixelou

Feb 28, 2025 on Shopify

Great app with beautiful clean design, I'm using the back to stock notification feature and after testing it myself I can confirm it works and notification is received. Available customization options are nice and you can customize everything with CSS. Sneha from Support was so helpful and kind and she responded immediately to all my requests (except removing the branding from my free tier lol)! 5 stars!

Fiber Circle Studio

Feb 27, 2025 on Shopify

Easy install and great support

Hult Watch Company

Feb 27, 2025 on Shopify

Very simple to set up and use, and they have a great support. Always ready to help with any problem or questions.

Nurture & Grow

Feb 27, 2025 on Shopify

Odd Cookie Snacks

Feb 27, 2025 on Shopify

Vishu was very helpful

Wild Fawn Jewellery

Feb 27, 2025 on Shopify

Really good customer service. Were very helpful when our template wouldn't work in klaviyo.

Moto Lounge

Feb 27, 2025 on Shopify

Just started using the app, so cannot tell much about it, but their support team is great! Had many diverse questions, and everyone was super helpful and fast to offer answers and solutions. Recently dealt with their team member Sneha, who was very helpful and super proactive - you can see that they are going the extra mile to help customers.

Abbey Furniture - Home & Interiors

Feb 27, 2025 on Shopify

Very happy with the app for my website- customer service is excellent, very prompt, efficient and helpful