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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Em & May

Mar 08, 2025  on Shopify

Great customer service!

CQ

Mar 08, 2025  on Shopify

Extremely helpful with my urgent issue! Highly Recommended

Made for Freedom

Mar 07, 2025  on Shopify

very helpful support team

Melbémon

Mar 07, 2025  on Shopify

Very Easy to use and works well with shopify!

Hot Rod Cameras

Mar 07, 2025  on Shopify

KHOI

Mar 07, 2025  on Shopify

Nagaraj is such a helpful support team member! We were having an issue with our theme + button and it was fixed within 5 mins of chatting the team. This app is so useful, the support is great and it helps us keep + bring in so much revenue we would miss. very thankful!

EnerStar Solutions

Mar 06, 2025  on Shopify

I had a great experience working with Nagaraj. He was incredibly patient with all my requests and consistently delivered on them. Whenever issues arose, he found effective solutions with a calm and problem-solving approach. His dedication and professionalism made the collaboration smooth and enjoyable. I highly recommend Nagaraj for anyone looking for someone who truly invests in their work!

The Holistic Ingredient

Mar 06, 2025  on Shopify

I'm really happy with the app, it's been super easy to use and makes the fulfilment process so much easier for the warehouse. Loving keeping stock moving as it makes it's way to the warehouse. Great support too! Highly recommend.

Marisa Mason

Mar 06, 2025  on Shopify

the app integrates really well into our template, and the customer service is really great!

Calibra

Mar 06, 2025  on Shopify

Really straight forward set up, and so quick to help when i needed the button moved. Really happy with the service :)

Wolf Clothing Collective Ltd

Mar 06, 2025  on Shopify

These guys have been going out of their way to help me tweak the app to suit my store and I really appreciate their ongoing expertise.

Gymir

Mar 05, 2025  on Shopify

Seems to work as intended and the customer service was superb!

YUJ Paris

Mar 05, 2025  on Shopify

I had a problem with the Back in stock on my e-shop and Sashi helped me to make it works again and redesigned it, so it can fits perfectly with the design of our website. The contact was very nice, helpful, responsiveness and efficiency, witch is very pleasant.

TopJob

Mar 05, 2025  on Shopify

Very fast customer support and solves problem in high efficiency!

Fidget & Co.

Mar 05, 2025  on Shopify

Awesome team - excellent customer service - Great App.

Marian Graces

Mar 05, 2025  on Shopify

I've only been using this app for a few days after switching from another app which was very glitchy, but it has been wonderful so far. The support is excellent - I wanted to move my notify me button and it was done in minutes. I was able to transfer my data over and send out some notifications immediately. Within a couple of hours I already had a sale directly from that notification. The notifications send out automatically when a product is in stock, which saves a lot of time (I had to do that manually with the last app).

Tudaloo

Mar 05, 2025  on Shopify

2nd time I've used Stoq and have suggested to others in the industry. Nagaraj was super helpful with a recent issue I had running Stoq with a bundle app. The go to out of stock app without a doubt!

Qihai

Mar 05, 2025  on Shopify

Easy to implement and amazing customer support!!!

FORCE3

Mar 05, 2025  on Shopify

Hello, We have just added this app to our site, but so far it is very easy to use and customer service is top-notch!

Salmon DNA Australia

Mar 04, 2025  on Shopify

This is one one of the easiest apps to use and extremely profitable and useful for my business

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