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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

TAIDEUX

Nov 09, 2024  on Shopify

Only just installed but so far so good. Easy set up and great customer service from Shashi

Second Set

Nov 08, 2024  on Shopify

I'm getting ready to launch my store and wanted to have the preorder option enabled. I reached out to the team and Shashi spent time to make sure it was set up exactly how I wanted it. Amazing customer service and I'm excited to go live with the site!

strypergolf

Nov 07, 2024  on Shopify

Very happy with the app, it is fully featured and very easy to work with. Support was also fantastic. They quickly customised the Notification buttons also also helped with how to change native button text in Shopify. Highly recommended.

Pug Johnson

Nov 07, 2024  on Shopify

Customer service was excellent in helping me navigate my unique setup between my website, Shopify, and Stoq. After receiving help from Vishu in customer service, my path forward was clear for how to modify my setup so we can receive pre-orders for out upcoming album release.

ColdCuts // HotWax

Nov 07, 2024  on Shopify

The best restocking application on Shopify. Customer service was very responsive and helped resolve all my problems. Sneha was a great help!

North American Custom Covers

Nov 06, 2024  on Shopify

Excellent app. Easy to use, does exactly what I need, and support are amazing.

Linda's Quilt Shoppe

Nov 06, 2024  on Shopify

This app is so easy to use and made us money within the first couple days. Thank you

Penyu Concept

Nov 06, 2024  on Shopify

Nyam.com

Nov 06, 2024  on Shopify

So far so good! The customer service team is excellent. Sneha was so helpful and patient, going above and beyond to make sure i'm satisfied and the site looks amazing. Excellent service, value and product/app. A+ I'm definitely inspired to carry this same excellence with my own brand, because good customer service/kindness does wonders! It's really what makes the brand.

Wisdom Supply Co.

Nov 06, 2024  on Shopify

Extremely responsive and helpful customer service agent (second interaction as pleasant and quick as the first) - big thumbs up - thank you Sneha!

Jador The Label

Nov 06, 2024  on Shopify

Wonderful app, easy to use and customer service by Sneha was great. Would highly recommend.

Wolf Moon

Nov 06, 2024  on Shopify

Great app. Used it for preorders and back in stock reminders. Had some bumps along the way setting it up but support responded instantly every time and followed up on the requests. Great service.

Kontro

Nov 06, 2024  on Shopify

Amazing app, it works flawlessly. And the support is just stellar! They have been very responsive and incredibly helpful. I cannot recommend it enough.

My Store

Nov 05, 2024  on Shopify

I just downloaded the free tier and got a customer service rep to solve my installation problem in about 10 minutes. What a life saver! Can't thank them enough for such good customer service.

MEYLICHARM JEWELRY

Nov 05, 2024  on Shopify

Vishu l'assistant ma beaucoup aider l'app est super

Nose and Hearts Scentwork Supplies

Nov 05, 2024  on Shopify

Live Botanical

Nov 04, 2024  on Shopify

Very responsive and helpful service. I received a resolution right away.

MATTHILDUR

Nov 04, 2024  on Shopify

We've been using this app for almost a year now and it's been seamlessly great. The support feature has been a great help especially with their very prompt and clear responses, which you don't always get nowadays. Nagaraj was very helpful answering any questions and offerings that Stoq has available! This app has made a successful difference in our conversion rate, as we have had numerous customers ask when products will be back, this makes it so much easier for us.

Think Goodness

Nov 04, 2024  on Shopify

App is super easy to use and the customer service is amazing. Thanks so much!

Domo Gummies

Nov 04, 2024  on Shopify

Anaam was super helpful with an issue I had and was able to resolve it within a few minutes. So far so good with this app!

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