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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Hobby Hour

May 12, 2025  on Shopify

Just what I was looking for! I wanted to add pre-order buttons to the store and Momna helped me on the chat function. Incredible customer service - quick and super helpful.

Fors

May 12, 2025  on Shopify

Great product and great service from their team who have been able to troubleshoot issues quickly.

Roia Moto

May 11, 2025  on Shopify

Amazing support and experience with them. Especially Hassan helped me a lot! Great guy. THANKS

the • alambique

May 11, 2025  on Shopify

Steam lined - great customer service. I love this app

Hammerhead Radio Control

May 10, 2025  on Shopify

Super helpful team, love how they made the notify button match our site perfectly.

sip with us

May 10, 2025  on Shopify

Tried other apps, but this is the best for pre-orders + the customer service is amazing! Shout out to Hassan!

Santa Cruz Bicycles

May 09, 2025  on Shopify

Pretty straight forward app. Any issues I encountered were quickly remedied by their support team.

ChosenBrandCo

May 09, 2025  on Shopify

so easy to use and khutheja really helped me with my concerns!

Not A Boring Box APFE

May 09, 2025  on Shopify

I opened a chat to change the position of the notify button, and they helped me and got it done within seconds! I'm very impressed!

RÉ SUNCARE

May 09, 2025  on Shopify

Great customer service - very fast at replying and an easy app to install. Look forward to using it - thanks Khutheja!

Lippy Links

May 09, 2025  on Shopify

Very easy to use. Got some good guidance from Momna. Got lots of preorders going so that’s good. Don’t want to lose those sales. Highly recommend.

Nscollection

May 09, 2025  on Shopify

The pre-order app works great! I had a few troubleshooting issues at the beginning, but Shashi was super helpful and got everything sorted quickly. Since then, it’s been working perfectly. Highly recommend!

Moonkee Play

May 09, 2025  on Shopify

The app is really useful for my small business, which doesn't have enough cash flow to support large inventory purchases. The Preorder button solves the problem and also tests the customer's interest. Up until now, it has worked smoothly, and the interaction with the customer care has been flawless. Thank you, Momna!

Dev Store (US/AUS)

May 09, 2025  on Shopify

I am exploring this app for our Shopify store. I am so pleased with the quality of support and care I have received from Stoq. Thanks for all your help.

The Bearded Butchers

May 08, 2025  on Shopify

Easy to install and a quick chat got the button moved easily. Works great so far!

Ellie's Notes

May 08, 2025  on Shopify

Haven't encountered any major issues so far and when I needed to talk to support they were quick to respond. Happy customer here so far

depauwwonen

May 07, 2025  on Shopify

We installed the app and had some issues to get it to work and to set it up nicely within the theme. Contacted support and straight away got some amazing help from Khutheja to make it all work. Thank you very much for your great service!! Nice app!

11Nil

May 07, 2025  on Shopify

Really great app plus any support needed is really fast (almost immediate) and effective. Highly recommend.

Then Came Marriage

May 06, 2025  on Shopify

Hassan was great to work with. He fixed my issue within minutes!

Frecklewears

May 06, 2025  on Shopify

Amazing customer service. Hassan and Momna were extremely helpful.

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