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Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,734)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

GFCGoods

Aug 16, 2024  on Shopify

Just installed on our shopify store which was using a third party theme. P from Stoq was able to quickly help getting it up and running. So far, this looks like exactly the app I need for our preorders.

Once Again Home Co.

Aug 15, 2024  on Shopify

We have just started using this App and its going great so far! There were one or two glitches but the support team was very responsive and helpful. They got the issue fixed right away and followed up with great customer service. We are very happy so far!

Dalebrook

Aug 15, 2024  on Shopify

We have just started with Stoq and are very impressed so far with the customer service team.

Floris London

Aug 13, 2024  on Shopify

Great app and fantastic support from 'P'. Will definitely be recommending this app!

Just like Sunday

Aug 12, 2024  on Shopify

Chat support was quick and responsive. Prarthana was really helpful with troubleshooting and getting the pre-order button to show up on the right theme.

Black Sheep Fam

Aug 12, 2024  on Shopify

We are very impressed with this app so far. Very intuitive in selecting products, inputting future stock totals to sell against and estimated ship by dates, which create a nice interface for the customer to see when selecting products. We've had a few issues with set up, some user error, some due to our separate add-on app. The team is super responsive 24/7 to help with any issues, which has been amazing! There dev team has been able to create a work around to work with our add-on app, etc. It's not yet 100% for us, but they are constantly making improvements and soliciting feedback.

Gamma Sports

Aug 12, 2024  on Shopify

I had an easy time installing and customizing the app to get it up and running. Their customer support is fantastic and Anaam was very attentive in helping resolve a few pain points for me.

Extensionology uk

Aug 11, 2024  on Shopify

Great support, really quick and helpful. Easy to use app

Velvette Label

Aug 11, 2024  on Shopify

Customer service was superb! Anaam guided us through every step patiently. Thanks so much!

Further Food

Aug 11, 2024  on Shopify

Easy peasy - dose what you need it to do plus, stellar support.

COLOR GAME

Aug 11, 2024  on Shopify

P at customer service was quick to respond and super helpful. He had my preorder button working in no time! New to the app, but so far I highly recommend!

Lan Jaenicke

Aug 09, 2024  on Shopify

First day using it, and it's really great so far, it does what we need it to. Customer service is excellent so far too, it's a Saturday and we had helping us to do what needed to be done very quickly. Looking forward to using it for a longer time and will update the review.

Bowling World

Aug 09, 2024  on Shopify

Only just installed, but it was very simple. I had one thing I wanted to change regarding notify-me alerts for specific products and I used the chat feature to get some help. They provided me clear instructions immediately and I got it set up how I wanted within 5 minutes.

STOIX

Aug 08, 2024  on Shopify

Door deze optie konde we de pre-order fase starten! Heeft goed gewerkt en goede service via de chat!

London Music Store

Aug 08, 2024  on Shopify

Awesome app, really easy to use and the support team are amazing! Highly recommend this app!

FormTech

Aug 08, 2024  on Shopify

Sneha was very helpful with support for us, we needed a customisation and it was done with no issues. Great network for support.

Honeey the label

Aug 07, 2024  on Shopify

63 Industries

Aug 07, 2024  on Shopify

Great support. The app works. Very happy

Canna River

Aug 06, 2024  on Shopify

So far this app does everything you need for it to do, but honestly, the support is exceptional. They respond quickly through their built-in chat feature and they have helped solve all our issues immediately. I'm very impressed overall.

MORETALES

Aug 06, 2024  on Shopify

Very good! The custumer service was very quick to help me change the visual

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