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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Atelier Mizuni

May 20, 2025  on Shopify

Easy to setup and very helpful customer support!

Old Fashioned Milk Paint UK

May 20, 2025  on Shopify

Excellent support when I was trying to get set up, and it works brilliantly!

Emerson Studios

May 20, 2025  on Shopify

Shashi was an absolute dream to deal with — incredibly helpful, friendly, and so quick to resolve my issue. I had some confusion around how preorder and back-in-stock alerts were displaying on our product page, and Shashi jumped in immediately with clear explanations and a fix within minutes. Honestly one of the best customer service experiences I’ve had in a long time. Thank you!

Mapache

May 20, 2025  on Shopify

C'est la meilleure application de "Back in Stock" que j'ai pu essayer ! La prise en main est simple, les fonctionnalités sont suffisantes et surtout l'assistance est très réactive !

Workdeco

May 19, 2025  on Shopify

Great app that does the job! What's been excellent is the great support, responsive, friendly & offering good support.

Yarnitas

May 19, 2025  on Shopify

This app works exactly as I need it to for my online store. Setup is simple, and even the free version works perfectly. I needed to contact support to make some adjustments, and they responded very quickly, solving the problem I was having. Thank you!

Pottu Kara Maami

May 18, 2025  on Shopify

Excellent customer services! By: Shashi & Momna

Zippity

May 18, 2025  on Shopify

Fantastic their 24/7 customer service is awesome and are very responsive and helpful

Terribly Real

May 17, 2025  on Shopify

Great app. Team is very supportive and quick to respond.

Kahlua Jade

May 16, 2025  on Shopify

Very quick and helpful!

Motata

May 16, 2025  on Shopify

My Store

May 16, 2025  on Shopify

I'm genuinely impressed with this one since the day I installed it. the app is incredibly user friendly, simple and straightforward. What really stood out was how effortless it was to customize the widget to match site's style guide. The support team has also been responsive and helpful trough out the process. Highly recommend this app to anyone looking for a clean, reliable back in stock solution.

OUTDOOR MILITIA

May 15, 2025  on Shopify

Excellent Customer Service!

GLORYDAYS©

May 15, 2025  on Shopify

Lalique Japan

May 15, 2025  on Shopify

I'm very satisfied with the STOQ application. The support team is extremely responsive and has always been able to address my requests efficiently. I highly recommend this app!

Neglbutikk.no

May 15, 2025  on Shopify

Very good program, everything works great, if any problems arise, there is good service with a team of professionals who will help solve everything.

Glück & Glanz CGN GmbH

May 15, 2025  on Shopify

Perfect app, nice support!!

Ornament.se

May 15, 2025  on Shopify

Seems to work great and just as intended. Customer service was super fast and awesome. You need to chat with them to move the button but it just took about 5 seconds to get it done. Five stars

RICOCHET

May 15, 2025  on Shopify

Perfect! We were fortunate to have Momna, quick and knew exactly what we needed! Thank you so much!

Black Sheep Dynamics

May 15, 2025  on Shopify

I had the pleasure of being assisted by Nagaraj, whose approach to customer service was both efficient and refreshingly clear. He addressed my concerns with direct, easily understandable responses, eliminating any ambiguity and saving valuable time. What stood out even more was his humility and the kindness with which he communicated. Qualities that are all too rare in today's service landscape. His professionalism, combined with a calm and respectful demeanor, reflects exceptionally well on the organization. The current five-star rating is not only well-deserved — it is a testament to individuals like Nagaraj who elevate the entire customer experience.

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