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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Wonder Tribe

May 24, 2025  on Shopify

I was loooking for a pre-order app for my store and downloaded the Stoq app to see how it was. It was super easy to set up, but i did have a problem getting the Pre-Order button to show. There is a button for support and within 1 minute Shashi was in contact. He went onto my store and fixed the problem (and redesigned the look) within 5 minutes. It is amazing to have such quick support and i am only on the free plan at the moment, but look forward to upgrading when the store becomes busier. Thanks

Nature Heals

May 23, 2025  on Shopify

The customer support was amazing! Every thing I needed was solved quick. The app seems to be everything we need and it works seamlessly with the theme. Momna, Khutheja and Anaam, from customer support team, were great helping us out. Thank you!

Elsora Designs

May 23, 2025  on Shopify

Good job!

apricot-studios

May 23, 2025  on Shopify

The app delivers exactly as promised, and the support team is highly responsive. The support representatives, accessible directly through the chat in the app's admin page, were both helpful and well-informed about the app's functionality. They addressed minor bug reports and inquiries promptly and effectively.

ShopPromesa

May 23, 2025  on Shopify

The app works as described and Jignesh in support was very helpful and responsive.

Gee BJJ Kimonos

May 23, 2025  on Shopify

The app works flawlessly, but what really impressed me was the customer service, fast, responsive, and they resolved my issue in no time. Highly recommend!

Deerah

May 23, 2025  on Shopify

App and supoort are awesome. Jignish, thank you for solving my issue in less than 10min.

StudioDog

May 23, 2025  on Shopify

Customer support is super helpful! Khutheja was an angel and was quick to answer all of my queries! An absolute delight. :) Very happy with this app.

Bowl & Kettle

May 22, 2025  on Shopify

Vishu was very helpful, resolved my issue and answered a few of my questions with professionalism.

Stille

May 22, 2025  on Shopify

Amazing app. With the best customer support i have seen in a while using these apps.

ICIC

May 22, 2025  on Shopify

很好的服務

The Little Catholic Box

May 22, 2025  on Shopify

Upgraded to use embedded forms and got help installing it on the product page within 5 minutes. Very helpful!

CALDERIN

May 21, 2025  on Shopify

Great app! Support is always quick and efficient. Cannot fault the team

You Madu

May 21, 2025  on Shopify

JelriSoFit

May 21, 2025  on Shopify

very good, recommend!

Khyam

May 21, 2025  on Shopify

Works very well. Some settings are not so intuitive, but staff are seem to be always on hand o help, and are exceptionally helpful. Highly recommended.

Packsmart

May 21, 2025  on Shopify

Great support! So far, the app seems great - just what we need.

Adaptdefy Limited

May 20, 2025  on Shopify

Seriously, this is the best new app install experience I've had. Keep up the great work.

VeroChair

May 20, 2025  on Shopify

Hassan was great, super fast!

saewelo

May 20, 2025  on Shopify

This review is regarding the Customer Support associate Khuteja who supported me with 3 different aspects for the Preorders function (products wouldn't add, the translations section wouldn't reflect the preorder group, preorders disclaimer wouldn't pull delivery estimate date as per settings). She managed the communication in timely manner, provided solutions and educated me on the app. Highly appreciated!

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