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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Zorg Industries

Jun 04, 2025  on Shopify

App is great and working exactly as it should. As someone who is relatively new to Shopify, I had some trouble setting it up and getting it working on my own, but I spoke with a very helpful member of the help team called Khutheja who helped me out and got it up and running exactly as I wanted - thank you!

Silascara

Jun 03, 2025  on Shopify

Jignesh was incredibly helpful with the application process. He was patient, knowledgeable, and made everything so much easier. Highly recommend!

Solid State Clothing

Jun 03, 2025  on Shopify

Great app, very helpful staff!

Innist

Jun 03, 2025  on Shopify

Shop Adrienne Rebecca

Jun 01, 2025  on Shopify

I needed assistance on a Sunday with tailoring the app, and I was linked with Hassan. He addressed my concerns quickly and with knowledge. I cannot recommend him, his team, and this app enough!

Twice As Good Hair

Jun 01, 2025  on Shopify

SOUL

May 31, 2025  on Shopify

Thanks Shashi for support.

Motorsport Model Shop

May 31, 2025  on Shopify

I have used this app on my store for a number of months and cannot recommend it enough. The degree of settings & flexibility is second to none to setup pre-orders exactly as I need. I've used the team's support a few times as well during initial setup and other tweaks and always receive an extremely fast response and the changes are implemented within minutes. Fantastic all around!

Cycle Wear Central

May 30, 2025  on Shopify

Speedy responses, quick fixes! I've use other pre-order apps at previous jobs and they have been so complicated, look rubbish and were very limited. This one worked immediately, and didn't look dreadful. I reached out to the team to see if they could do any formatting on the boxes and badges to alter it to look slightly better for me (I wouldnt have been bothered if this was not possible because the functionality of the app is great) and Khutheja sorted it for me right away. Thanks so much. I am only just setting up whilst my store is being built but plan to do lots of pre orders so am likely to upgrade!

Meubella

May 30, 2025  on Shopify

They respond very quickly.

Atielah Fashion

May 30, 2025  on Shopify

Spoke with Momna and she was so helpful and polite plus she resolved my issue so quick

Face Club

May 29, 2025  on Shopify

Harper Active

May 29, 2025  on Shopify

Really helpful and responsive!

MORGAN & ÄYA

May 29, 2025  on Shopify

Khutheja understood the issue straight away, fixed it very quickly and even showed me how to fix it myself in the future. Thank you for your help!

Dancing Kind

May 29, 2025  on Shopify

Zia Pia

May 28, 2025  on Shopify

The Co-Op

May 28, 2025  on Shopify

This is the best App for gaining forward orders and notifying customers when items are back in stock. The support team is more than willing to assist even when there's stupid questions (like I had). Give it a go You won't be disappointed.

Insufrible

May 28, 2025  on Shopify

Great costumer services.

SwitchButtons

May 28, 2025  on Shopify

STOQ is a must have for your store. It not only provides a great feature but it also recovers sales for you and should pay for itself. I've used this for my other store, and it was an immediate install on my new one that I'm starting. Support is friendly and easy to talk to, and FAST! Great app and great team behind it!

Polly & Andy

May 28, 2025  on Shopify

App is working great for back in stock. Their customer service is very efficient and friendly.

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