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Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,452)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Chocilo Melbourne

Apr 29, 2025  on Shopify

Easy to use. Very quick and helpful support.

Cleansmart

Apr 29, 2025  on Shopify

I had a problem with my preorders not working correctly with free shipping and had Sneha fix the issue very quickly. I have to say that the service is fantastic and also it is an amazing app, highly recommend

ProLineBalls

Apr 29, 2025  on Shopify

Top notch customer service! Quick response and resolution, each and every time! The best pre-order app/feature we’ve ever used. Khutheja was great to work with and took care of all of our needs, and questions.

Phenom Elite Brand

Apr 29, 2025  on Shopify

Amazing app and great customer service, they walked us through the installation.

Camarras Closet

Apr 29, 2025  on Shopify

Hassan was an amazing help. Perfect customer service

Countrysidecolours

Apr 28, 2025  on Shopify

Sehr nettes Support Team und blitzschnelle Rückmeldung und Lösung. Dankeschön

The Lady's Slip

Apr 28, 2025  on Shopify

The app is very useful, and the main thing we want to highlight is the excellent support. They are very cooperative, have strong knowledge on how to handle each of our custom requirements, and their communication is very clear

Cheeky Chic Children’s Boutique

Apr 28, 2025  on Shopify

Great customer service!

TIGER-X AUTO

Apr 28, 2025  on Shopify

OFFRANDES

Apr 28, 2025  on Shopify

Hassan helped me customized the app! Super fast and efficient. I am still testing the app but so far i like it a lot. THX

Chicory Naturalist

Apr 28, 2025  on Shopify

Just starting to explore the app today, but the customer service was there right away to help me get over my first hurdle and re-styled a button for me so it would work with my theme better. I would have been stuck at that stage otherwise!

High Society Dress

Apr 27, 2025  on Shopify

Fast support and free plan

Mokä

Apr 27, 2025  on Shopify

Die App hat alles Funktionen, die wir brauchten und der Customer Support ist schnell erreichbar und sehr hilfsbereit.

emmoorebooks

Apr 26, 2025  on Shopify

Customer service is fantastic!

WAM LogoStore

Apr 26, 2025  on Shopify

Made a few mistakes setting up my items. Chat support had me up in running in minutes and also gave additional tips to make sure that everything went smoothly going forward.

Buddha Jewelry

Apr 25, 2025  on Shopify

The service level was awesome. Fast, responsive, and helpful.

AMNESIA IBIZA STORE

Apr 25, 2025  on Shopify

Great app very easy to use. Sneha was such amazing help!

River and Sands

Apr 24, 2025  on Shopify

Khuthejatul and Nagaraj have been absolutely fantastic in helping me get the app set up and running smoothly. Every question I had was answered quickly, and any issues I ran into were resolved without hassle. The app itself is super easy to use, and Khuthejatul even helped with some customisation to suit our store’s needs. Highly recommend Preorder, Back In Stock ‑ Stoq for anyone managing preorders—great experience all around!

Midwest Mama Co.

Apr 24, 2025  on Shopify

Wunderglas

Apr 24, 2025  on Shopify

Great app. Good features for free plan, and paid plans are more affordable than others. Easy to setup. Online support was very helpful and quick.

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