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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Gymir

Mar 05, 2025  on Shopify

Seems to work as intended and the customer service was superb!

YUJ Paris

Mar 05, 2025  on Shopify

I had a problem with the Back in stock on my e-shop and Sashi helped me to make it works again and redesigned it, so it can fits perfectly with the design of our website. The contact was very nice, helpful, responsiveness and efficiency, witch is very pleasant.

TopJob

Mar 05, 2025  on Shopify

Very fast customer support and solves problem in high efficiency!

Fidget & Co.

Mar 05, 2025  on Shopify

Awesome team - excellent customer service - Great App.

Marian Graces

Mar 05, 2025  on Shopify

I've only been using this app for a few days after switching from another app which was very glitchy, but it has been wonderful so far. The support is excellent - I wanted to move my notify me button and it was done in minutes. I was able to transfer my data over and send out some notifications immediately. Within a couple of hours I already had a sale directly from that notification. The notifications send out automatically when a product is in stock, which saves a lot of time (I had to do that manually with the last app).

Tudaloo

Mar 05, 2025  on Shopify

2nd time I've used Stoq and have suggested to others in the industry. Nagaraj was super helpful with a recent issue I had running Stoq with a bundle app. The go to out of stock app without a doubt!

Qihai

Mar 05, 2025  on Shopify

Easy to implement and amazing customer support!!!

FORCE3

Mar 05, 2025  on Shopify

Hello, We have just added this app to our site, but so far it is very easy to use and customer service is top-notch!

Salmon DNA Australia

Mar 04, 2025  on Shopify

This is one one of the easiest apps to use and extremely profitable and useful for my business

nackt

Mar 04, 2025  on Shopify

Good app; accessible devs. Cheers!

ÌNURI

Mar 04, 2025  on Shopify

IT WORKS GREAT FOR ME, AND SO EASY TO USE. THE SUPPORT TEAM ARE VERY PROMPT.

Japan Book Hunter

Mar 04, 2025  on Shopify

The app worked exactly as planned, and when we had a positioning issue, Shashi from the Stoq team helped us out instantly, and within 5 minutes we had a fully functional button! Couldn't be happier with the service.

YL STUDIO LLC

Mar 04, 2025  on Shopify

Shashi helped me through DKIM authentication and clarifying a few back in stock alert questions I had. He was kind, helpful, quick and super knowledgable. I really enjoy having this app and the customer service makes me an even better experience.

NAOW Hair

Mar 03, 2025  on Shopify

So far so good. Customer service is very responsive and helpful.

spottle

Mar 03, 2025  on Shopify

We had an amazing experience with Preorder, Back In Stock – Stoq! The customer support was truly excellent. Sneha took the time to assist us with great kindness and patience. We requested several changes, and she helped us again and again without hesitation. Such a pleasant and professional experience! Thank you so much, Sneha!

Neena Books

Mar 03, 2025  on Shopify

This app is affordable and does everything you need it to for preorders and out of stock items. If you ever have questions about any of the functions, customer service is always very helpful and quick to respond. Definitely recommend :)

Gotta Mexico

Mar 03, 2025  on Shopify

Good support service

THE SKI MONSTER

Mar 02, 2025  on Shopify

Nagaraj was super helpful and quick to get me the answers needed to get our Pre-Order functions working properly.

Lovely Nails&Beauty

Mar 01, 2025  on Shopify

App fantastica e assistenza molto valida. Ottima per i preordini e mail di avviso riassortimento Davvero Fantastica

ROWE

Mar 01, 2025  on Shopify

Super helpful and quick troubleshooting.

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