Back in Stock & Restock Alerts App Review for Shopify

Customer reviews: Preorder, Back In Stock ‑ STOQ

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating

5

1,699
4

51
3

4
2

3
1

5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

Excellent customer support with rapid response times
Easy to set up and integrate with Shopify
Highly customizable to fit store themes
User-friendly interface
Seamless preorder and back-in-stock notifications

Common Concerns

Initial setup may require assistance for customization
Some merchants experienced glitches in the beginning
Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

POPRUN

Apr 11, 2025 on Shopify

The first time I tried to use this plugin, there were a lot of questions I didn't know how to ask, customer service was very patient and helped me solve them, thank you very much!

La Sirene

Apr 11, 2025 on Shopify

super helpful, super fast response, got us set up in no time

Lala Hijabs

Apr 10, 2025 on Shopify

Sneha was such a great help, she figured out what I needed in literally seconds! Amazing app, the best and most simple pre order app I have ever used!

Wander Tiles

Apr 10, 2025 on Shopify

There are people to actually help you immediately if you can’t figure something out. I appreciate the quickness in response and problem solving!

Fashionable for Five - Aimee Miller

Apr 10, 2025 on Shopify

Super happy with how quickly Support answered and solved the issue I created! Thanks Jignesh! I like that my customers can easily claim products that will be arriving soon.

Health Beyond Hype

Apr 10, 2025 on Shopify

One of your support member "Anaam" helps alot with my button styling and functionality issues, it was so convenient with her help that I have achieve my desired styling. Thanks and much appreciable!

Inestasy Profumi

Apr 10, 2025 on Shopify

Jignesh was super friendly and helped me set up the button. app apparently works well!

kallyshomestead

Apr 10, 2025 on Shopify

very helpful and quick assistance

Gallery Provence

Apr 10, 2025 on Shopify

Best app for preorders and back in stock, very pleasent and fast support

Constellation Response

Apr 08, 2025 on Shopify

App works great even on the free version, Khuthejatul from tech support was awesome helping me solve some issues with the layout of the button on my product pages! Looking forward to upgrading my plan as my store grows!

Idolize Jewelry

Apr 08, 2025 on Shopify

support was great! I worked with Khuthejatul and she was very quick to respond and formatted my button perfectly!

MXVE

Apr 08, 2025 on Shopify

sneha was really helpful. Quick at communicating and answered every question i was stuck on. 100% recommend

Meka Sensory Play

Apr 08, 2025 on Shopify

The app works out of the box without the need of additional customization. We really like the ability to set Preorder stock levels for each item separately as this helps us not oversell. The support is very responsive. Sneha was very polite and helpful providing assistance on minor customizations.

Iron+Steel

Apr 07, 2025 on Shopify

Helpful customer service! Great featureset even in the free version.

Voybella

Apr 07, 2025 on Shopify

good

Viola and Roses

Apr 07, 2025 on Shopify

Easy to use it but I had some question but Shashi help me and resolved it so quick!! Thank you so much guys!!!

TNOcards

Apr 07, 2025 on Shopify

ecogoatdesign

Apr 07, 2025 on Shopify

Customer service is excellent. Issue was fixed very fast. Thank you!!

Faith Uniforms

Apr 04, 2025 on Shopify

Fast customer service support! Thank you Jignesh for all your help!

The Perennial Homestead

Apr 04, 2025 on Shopify

We've only just started to use this app, but it was very easy to set up and Anaam helped me customize the button location and appearance for our restock notifications - it was a breeze!