Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

Reviews (1,449)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Eva's House

Aug 28, 2024  on Shopify

Thank you for the prompt and kind assistance with my question. It was perfect!

INCH"

Aug 28, 2024  on Shopify

Just what we needed! Clear installation instructions. Also, very sufficient customer service

Ideotas Juegos

Aug 28, 2024  on Shopify

Awesome, second time doing a presale and it it great!

Raiven on Behalf of Tygart Electric

Aug 28, 2024  on Shopify

Love the customization within this app and appreciate the timely customer service. I reached out to get assistance with the button placement and Vishu from chat support was able to match exactly what I was looking for. He was able to get it done in under 5 minutes.

Money Junkies Apparel

Aug 27, 2024  on Shopify

It was easy and straightforward to set up. Excellent customer support helped with the final configuration. Sneha provided fantastic service. She let me know why it wasn't working even though it was such a simple process. I can't wait to use it for our customers finally.

Girls Love Scouting

Aug 27, 2024  on Shopify

This app is extremely user friendly. It did everything I needed it to do. And when I had a question for tech support (changing the location of the notification button), they were immediately available and had the issue resolved in less than 10 minutes. I've used Shopify for years and this is absolutely the best app I've used in my shop to date. Very highly recommend!

Copper Mules

Aug 27, 2024  on Shopify

Excellent app and even better customer service, Anaam! Just love the Notify me button which is seeing a LOT of use, and I really didn't think anyone would Pre-order any products but I was dead wrong! So far very happy with this app.

Xocoyotl Project

Aug 27, 2024  on Shopify

It is an easy to navigate and set up app. The customer service is amazing, the genuinely make things happen. Great app, great support, now I'm focusing on my marketing to increase those numbers on the report.

Vama Kairos

Aug 26, 2024  on Shopify

Lovely app! the support team is also very helpful and super quick! 10/10 would recommend this app! thank you so much

North of Noah

Aug 26, 2024  on Shopify

Had an issue with the button showing up, I used the live support, took a few minutes, but Prarthana was able to fix my problem in no time. Didn't need too much information from me, so that was super convenient. Highly recommend. Thanks again, Prarthana!!

Atlas of Motherhood Shop

Aug 24, 2024  on Shopify

Amazing service! Their response time is so fast and they helped me create custom code to ensure the button placement on the home page and product page was exactly where I wanted it (and hid other things for me that I didn't want shown). I had started with a different app and they were useless (and more expensive). I couldn't recommend this more!! I'm using this as a waitlist for a product that will be coming and it's done everything I wanted and more!

Jaycee Naturals

Aug 24, 2024  on Shopify

It's a straightforward app that does exactly what I need it to do. Support was prompt, clear, and effective.

Bracc Services

Aug 24, 2024  on Shopify

It is very easy to set up, and I have not encountered any issues so far. Can setup various pre-order collections, with ease and no heavy thinking or any coding required. It does what you want it to do and where you want it done. Can Highly recommend. The one thing that may be an issue is that you cannot say what it should do when the item count is reached, it keeps it on "continue selling when out of stock" there is no option to say what you want it to revert back to once the count of items is reached. As far as I can see.

Karmic Skin

Aug 24, 2024  on Shopify

Support is fantastic - Sneha was excellent in helping me with setting up some customisation and an issue with the preorder button.

RAKUN

Aug 23, 2024  on Shopify

Very responsive support team

Soulful Candles Uk

Aug 22, 2024  on Shopify

Anaam was amazing, she help me and fiexed all my probelm on the website.

BlueyedHorse

Aug 22, 2024  on Shopify

I have enjoyed working with your team members, specifically Anaam. They have been so helpful and have taken the time to help solve any issues we have had. So far, we are loving the Stoq app and can't wait to continue to use it in the future.

HD Innovations

Aug 21, 2024  on Shopify

Downloaded this app, and a help box popped up. At first I was taken back but then I had a question and it became very helpful. Not only did they help me with my issue but also helped make the button look better.

Simstix

Aug 21, 2024  on Shopify

Anaam took care of a custom feature within minutes of requesting. Clearly an expert and very professional.

Consuela Store

Aug 21, 2024  on Shopify

Super nice app, the support team is the best!

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