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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Lola&Lykke

Jan 21, 2026  on Shopify

Just installed this app and I’m already very impressed. The support team reached out before I even had to ask for help, fixed my issue in no time, and got everything set up perfectly. Everything works smoothly now and the customer service was honestly amazing. Very happy with the app so far!

waydoous

Jan 20, 2026  on Shopify

Sanctuary Furnishing

Jan 20, 2026  on Shopify

Great feature to add to your online store to not miss out on sale of popular items! I would also recommend this app for its stelar customer service. The preorder info did not properly displayed on my product page. I wasn't able to to resolve it myself, so i reached out to the team via their messenger app. Within a minute I was discussing with Paul who kindly and quickly assessed the issue and resolved it within minutes. I am very impressed and happy with the services!

Frank & Rio

Jan 20, 2026  on Shopify

I was struggling to get this set up properly and Paul popped up, set everything up for me in just a few minutes- easy peasy! Thank you!!

Botané

Jan 20, 2026  on Shopify

super super super fast! insane solution wise!

Judith Collet bijouterie

Jan 20, 2026  on Shopify

Facile d'installation et un service client disponible et efficace.

Origin Store

Jan 19, 2026  on Shopify

My hero

Combline.com.au

Jan 19, 2026  on Shopify

fast responsive customer service

Wild Child Outfitters

Jan 19, 2026  on Shopify

Great app, I'm not the best with Shopify but their customer service solved my problem in <10 minutes. I spent 2 hours until I got very frustrated and reached out for help. Highly recommended, Hassan you saved my day!

Stálhreiður

Jan 19, 2026  on Shopify

Hassan answered very quickly to my message and helped me solve my problem very fast. Great service!

The Herbs Place

Jan 19, 2026  on Shopify

I'm amazed how fast Paul responded and fixed my issue. Top notch service!

FIREGROUND EQUIPAMIENTO

Jan 19, 2026  on Shopify

Pipiripau

Jan 19, 2026  on Shopify

Great service, great product, fixed all the issues (more like customizations) I asked for, thank you!

Furrva

Jan 18, 2026  on Shopify

Very helpful support, very happy

TRANSAC'OR

Jan 18, 2026  on Shopify

thank you very much Khutheja ;)

Urban Escape

Jan 17, 2026  on Shopify

great & FAST customer service!

Esthera

Jan 16, 2026  on Shopify

Jelly Bobbin

Jan 16, 2026  on Shopify

The app does everything you need and support has been incredible! I initially had some blocks jumping around the screen, but the team were able to fix it within a few minutes. Cannot recommend enough!

Hermoosa

Jan 16, 2026  on Shopify

Super Support, war heute meine dritte Support- Anfrage. Mir wurde immer sehr schnell und freundlich geholfen. Zop zufrieden und empfehlenswert

Scent Focus

Jan 15, 2026  on Shopify

Wonderful easy to use app. UI is clean, it has a lot of options. Additionally customer service is top notch! Is a keeper for sure

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