Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

Reviews (1,447)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Geparlys Parfums

Feb 12, 2025  on Shopify

Perfect customer service, very reactive, kind and helpful for anything you need! I just started using the app but it looks practical and easy to use. Highly recommend it!

hobbyshop812

Feb 11, 2025  on Shopify

Quick and very helpful!!

Pinner Machine Shop

Feb 11, 2025  on Shopify

So far this has been far superior to the app I used to use. It is completely integrated into Shopify and is much easier to use. So far so good.

maisonitalia1995

Feb 11, 2025  on Shopify

efficiente

Angler Tungsten Co

Feb 11, 2025  on Shopify

Everything is great! Customer service took care of a small issue I had. Would recommend

Bikunu

Feb 11, 2025  on Shopify

Great App easy to set up and when you don't get there, the Chat is there to help you. Thanks to Sashi who was able to solve all the little worries in a few minutes. Congratulations to the team Luke

Ollie Mexico

Feb 10, 2025  on Shopify

Nice job from Vishu!

Ello

Feb 10, 2025  on Shopify

The team is SO quick to respond and helps sort out multiple issues. We tried multiple apps and STOQ was a no brainer!

LIDIYASTM

Feb 10, 2025  on Shopify

Super support

Circulus Health

Feb 10, 2025  on Shopify

We found the STOQ support to be totally amazing and quick to respond. Anaam was incredibly efficient and resolved all our issues very quickly while being helpful and friendly with every aspect of the support she offered. She was incredibly patient with us and allowed us to query everything and she explained and illustrated everything for us in ways that were easy for us to understand and produce results. We recommend this App and its very professional service to all Shopify site users. We will not look at any other Pre-order options as this is the very best we could find.

MÖSS

Feb 10, 2025  on Shopify

Gabby Electric

Feb 10, 2025  on Shopify

As a new user, I haven't had enough time to fully evaluate the app's functionality, but I’m already impressed by the support team. I encountered an issue with image sizing in emails, reported it on a Sunday night, and was pleasantly surprised to have it resolved the same night—great responsiveness! One improvement I'd love to see in the future is the ability to notify users about all the products they follow that have been restocked in a single email, rather than separate notifications for each item. This would enhance the user experience and streamline communication. Looking forward to seeing how the app evolves!

Bang Bang Airsoft

Feb 09, 2025  on Shopify

very helpful CS, instant reply and easy to use.

Good Boys Social Club

Feb 09, 2025  on Shopify

The Stoq team is the best! They personally reached out to me to see if I needed assistance when I was getting started. Within less than one business day, we were on a phone call. They helped me troubleshoot and get my first preorder! Thank you Stoq team!

Monessa Joan

Feb 09, 2025  on Shopify

He was very helpful and answered all my questions

Page & Flame

Feb 08, 2025  on Shopify

This is a great app. I had a setting wrong in one of my preorders and the app missed logging the order. Their customer support walked me through what setting was wrong and helped get it correct going forward. Great team and great customer support.

Lueder

Feb 08, 2025  on Shopify

the experience was great and my support on the chat was amazing

Proxima Furniture

Feb 07, 2025  on Shopify

Saludi Glassware

Feb 07, 2025  on Shopify

Great support team ensuring we were up and running correctly for an important drop!

Golden Joya

Feb 07, 2025  on Shopify

It was easy to set up. Support for customization has been fantastic, super friendly and fast. Thanks Vishal!

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