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Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Empress Mimi

Sep 08, 2025  on Shopify

Khutheja is very helpful! We're new in Stoq and have a lot of questions, she was so patient on answering them all.

Shavejane

Sep 08, 2025  on Shopify

Schneller und hilfsbereiter Support, mein Problem konnte in Kürze gelöst werden. Macht weiter so!

SWIMSARA swimwear

Sep 08, 2025  on Shopify

Amazing, quick to deal with and quick to solve my issues - super helpful!!!

THE CAP

Sep 08, 2025  on Shopify

基本的に英語でのサポートになるが、日本語で依頼しても翻訳しながら対応してもらえます。 ほとんどの場合、チャットにはすぐ反応してくれるので、対応が早いです。

Smokeshow Hat Co.

Sep 07, 2025  on Shopify

Customer Service is fantastic!

Nytt Concept

Sep 07, 2025  on Shopify

FootyFever

Sep 07, 2025  on Shopify

Hassan very good customer service, thank you!

Moray Herbal Haven

Sep 07, 2025  on Shopify

Amazing customer service, I had a problem (user error!) So I used the chat and got through to Hassan in a couple of minutes. He helped wonderfully and made the experience so easy. Brilliant app for my new shopify store, and brilliant customer service. I'd definitely recommend

Floragy

Sep 07, 2025  on Shopify

Exceptional service and a very good app, very happy customer.

Evolutionfightwear

Sep 07, 2025  on Shopify

I had a fantastic experience with the support team when I was having trouble with the app. The representative I chatted with was incredibly helpful and patient, walking me through each step to get things sorted out quickly. It really made a difference and turned a frustrating issue into a smooth, positive experience. Thanks again for the great customer service!

Project Home DIY

Sep 07, 2025  on Shopify

Great app! Also the customer service is great!

Veslury

Sep 06, 2025  on Shopify

Support client très réactif conversation traduite dans ma langue, m'a aidé à paramétrer même les petits détails.

Classify

Sep 06, 2025  on Shopify

Useful app, exceptional support.

Darren & Phillip

Sep 05, 2025  on Shopify

Great, easy to use app and even better customer support. They were immediately available to help me customize my installation. Definitely recommend.

Aeleila

Sep 05, 2025  on Shopify

Siesta Crafts

Sep 05, 2025  on Shopify

The app itself is great, easy to use and works well. The customer service and support is what takes this to another level. Very quick response, very helpful. The best support from Sneha of any app we've used.

Funky Chef

Sep 04, 2025  on Shopify

Nagaraj was SO HELPFUL & knowledgable in quickly troubleshooting an issue i was having with a live preorder launch. Only had this app for a week and i think its going to be a great fit going forward if the customer service stays this good!

Polieco

Sep 04, 2025  on Shopify

My overall experience with Stoq has been great so far. The app works well for my needs, and whenever I’ve had a question, the support team has been timely, attentive, and very helpful. It’s clear they care about making sure everything runs smoothly. Highly recommend!

faerieduststudio

Sep 04, 2025  on Shopify

momna was super helpful with my support requests

The Thameside Gift Company

Sep 04, 2025  on Shopify

Fantastic fast and friendly app support today, what a lovely assistant! Thanks for all the help :-)

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