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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,452)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

FYTA

Jul 25, 2025  on Shopify

Using this plugin for a while and it really helps to track demand while out of stock. Support is very fast and helpful.

Irina Stamate

Jul 25, 2025  on Shopify

We had a small issue getting the preorder button set up, but Nagaraj was really helpful and responsive. He guided us through the process quickly and made sure everything worked perfectly. Great support and a solid app, highly recommend!

NELUMBI

Jul 24, 2025  on Shopify

There's some backend code that needs to be dealt with on their side and within minutes I got help and issues get solved quick. Highly recommend and good value - compared with other companies i researched.

LivelyLys

Jul 24, 2025  on Shopify

customer service was excellent! usually I hate asking for help cause I am usually met with a ai bot but I had a person who went above and beyond even made it easier by doing for me! she even did code to take out something that was bothering me on the website

Descalza

Jul 24, 2025  on Shopify

The preorder button was showing up on my product page, so I sent customer service a ping. Khutheja was quick to respond and quickly solved the issue within minutes! I'm not a tech person, so I really appreciated her help!

Meduza

Jul 24, 2025  on Shopify

quality support service! and the only app with clear integration of back-in stock notifications subscriptions with a custom storefront

Houndagrips

Jul 24, 2025  on Shopify

Had a great experience with this app setting up a preorder for my store. This app was the second i chose but after slow help from the store i switched to Stoq. They are super speedy in getting back to you and fixed any issues straight away. Sneha the customer service person went above and beyond and fixed all buttons despite me not realising they were wrong. absolutely wonderful service

bateeq

Jul 23, 2025  on Shopify

Great Apps and very helpful Customer Service

FADÉ

Jul 23, 2025  on Shopify

I was frantically looking for an option to setup preorder on my website and the team was super helpful! For a small business owner, this was amazing service. Thank you so so much!

WangSpec

Jul 23, 2025  on Shopify

So far this is the best Pre-order app I have downloaded so far. All the integrations is excellent, and Anaam has been extremely helpful and prompt in orientating the Notify me button to where I wanted to. Highly recommended app!

TAWAPA Wholesale

Jul 23, 2025  on Shopify

Fantastic customer service, quick and knowledgeable. Thank you Anaam for the exceptional follow up and help.

Ichiba Japan

Jul 23, 2025  on Shopify

Very useful and well design app. We had to request help for support for few things and they were always helpful and quick.

The Shop Company

Jul 23, 2025  on Shopify

This is hands down one of the best apps we are using. The app itself is very polished and effective. The support is even better. I would suggest to schedule a call with their sales team - ours was extremely helpful. They also offer extensive customization and are pleasant to deal with. I would certainly recommend the app and the support team behind it!

MÖNCH

Jul 23, 2025  on Shopify

Anaam has been incredibly helpful! I was a bit overwhelmed to start with but she has helped every step of the way and made it very easy to set up. The app will help streamline our processes and now its all set up i'm very happy. Thank you again for your help!

WILT

Jul 23, 2025  on Shopify

Nice app... Quick support

BichesetBuches

Jul 23, 2025  on Shopify

Great support from Hassan for any question - kind, fast and clear! This app is really good. Thank you!

Modèle B.T.

Jul 21, 2025  on Shopify

Stellar service form the support team! Nagaraj was really quick and right on point with is help and even performed custom adjustment for me right on the spot. Thanks again!

50cards

Jul 20, 2025  on Shopify

Amazing addition to my preorder system, the support team is very human and easy to work with which is very rare nowadays. I look forward to continue doing business with Stoq!

Rhodeo Cole

Jul 20, 2025  on Shopify

Super helpful team and so easy to use!

Lumos Candles

Jul 20, 2025  on Shopify

Great app and very fast support! Hassan was lovely! He was really opened to help me and managed to get my issue solved within minutes! Highly recommend!

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