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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Contarmarket

Sep 25, 2025  on Shopify

Excelent, customer service!!!

Charmonia

Sep 25, 2025  on Shopify

I was looking for a way to make some of my made-to-order items easier to process. This app helped with exactly that! Khutheja was also wonderful (and fast!) when it came to resolving an issue I was having.

Plain Jane New York

Sep 25, 2025  on Shopify

Vishu was so helpful!!!! Out of the box the tool is a little janky but their customer service is outstanding.

CLEO

Sep 25, 2025  on Shopify

Huge range of options & settings available to configure the right setup, and the support is always excellent! We have used this app on multiple stores now with a variety of requirements and it continually delivers exactly what we need.

Black Girl Gamers

Sep 24, 2025  on Shopify

Used STOQ for our pre-orders and it was fairly easy to integrate and set up. I've been using it since June and needed the support team a couple of times, but each time they were super helpful, readily available and patient.

techtron

Sep 24, 2025  on Shopify

Absolutely amazing service from start to finish, being a designer I really needed to do some tweaks and balance and Nagaraj was super fast, super talented and exceeded all my expectations. Cannot recommend highly enough!

Stay Close

Sep 23, 2025  on Shopify

insanely good customer service, kind, problem-solving, and efficient. Also, shout out to Hassan for helping me big time.

BMCR Gear

Sep 23, 2025  on Shopify

Very easy to use, and the support was quick and helpful. Recommended, even if you're a Shopify App newbie!

TMarket

Sep 23, 2025  on Shopify

Works well and fast customer service. The customer service rep Hassan was friendly, clear, and knowledgeable. Responded very quickly to my messages and was able to instantly answer my questions and help me set up the widget to my liking.

Image Supply

Sep 23, 2025  on Shopify

App works great! Quick and easy setup. I had an issue with the app showing on our website and Chat customer service was able to see the issue and get it working correctly.

Good Psyche

Sep 23, 2025  on Shopify

Easy to install, has the functionality I need, fast and helpful responses from support team.

Montessori Language

Sep 22, 2025  on Shopify

Customer support was super helpful!! Nagaraj was my support representative and made it very easy for me to fix the issue I was having.

Kiki McDonough

Sep 22, 2025  on Shopify

Khutheja was super helpful in fixing an issue I was experiencing with the customiser. Thanks so much for all your help!

Hexed Hooves

Sep 21, 2025  on Shopify

Excellent customer service. I had a minor bug that would have a major impact on sales and they got straight to finding a fix for it as soon as I reached out. It’s been a great addition to my store and I genuinely can’t see myself not using it now.

Caribbean Vintage Boutique

Sep 21, 2025  on Shopify

Very satisfied and Shashi is always very helpful !! Happy to be using STOQ.

Heatka

Sep 21, 2025  on Shopify

Great support options. The App does the job that I need.

Music Planet NZ

Sep 21, 2025  on Shopify

Great so far

PrepMates

Sep 20, 2025  on Shopify

Very helpful and SUPER responsive. I got a fast response and instant support on a Saturday, which is wonderful. Thank you!

La Côte Club

Sep 19, 2025  on Shopify

My experience was 100/10, the team is extremely helpful, we customize the button and pop up. I'm so grateful for their patience and help!

Sweets Kendamas

Sep 19, 2025  on Shopify

Great customer service! Assisted me with my main issue and even made styling changes I didn't know I needed. A++

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