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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Bullèsque

Oct 01, 2025  on Shopify

shopcomo1907

Oct 01, 2025  on Shopify

Veltrigen

Oct 01, 2025  on Shopify

Great service

motusboutique

Sep 30, 2025  on Shopify

The app covers the basics, and at first I had noticed a few blocking points. However, the owner got back to me very quickly and was extremely responsive, all my requests were implemented in no time. Great support and attentive service, which makes the tool much more pleasant to use.

K PLACE

Sep 30, 2025  on Shopify

Great app, and for our use-case, a must if you have several locations and need more granular BIS notifications per location and/or market. Saves our customers from receiving false alarm BIS alerts, and the support team has been nothing but a pleasure to work with!

Bookdom Apothecary

Sep 30, 2025  on Shopify

For note: we are still learning all the features of this application. This review is specific to the Customer Service. Customer service has been phenomenal! From moving a button on our website. To activating the application on Shopify POS. They make it very painless to ask for assistance.

Umio.aix

Sep 30, 2025  on Shopify

le service client 10/10 Hassan top merci

Kloke

Sep 30, 2025  on Shopify

Easy set-up and amazing support from the team

Mabel&Flo

Sep 30, 2025  on Shopify

Great support - always very quick to respond. Hassan helped me this evening, he was quick, straightforward and helpful, solved my issue within a few minutes.

LaLotti

Sep 30, 2025  on Shopify

Good service!

Meter Records

Sep 29, 2025  on Shopify

Super proactive and helpful team. Had their app updated within minutes in order to work with my theme. Awesome. Highly recommended. Special thanks to Hassan for the swift and courteous service!

CW&T

Sep 29, 2025  on Shopify

amazing support. help with placement within a few minutes of installation and helped with removing an old app we migrated from. A+

Fitberry Sports

Sep 29, 2025  on Shopify

We are very satisfied with the STOQ app. It works smoothly and has all the features we need. The support has been excellent. Shashi helped us quickly whenever we had questions, which made the whole experience even better. Highly recommend!

Our Earth Life

Sep 29, 2025  on Shopify

Really enjoying the abilities within this app, and the way it can be integrated into klaviyo flows easily is so handy. Thanks to the support team who are super fast and helpful!

Align Active

Sep 28, 2025  on Shopify

Really love this app. Very easy to use! The customer service truly makes you feel like you’re their top priority every time I need assistance.

Dragon Forge Games

Sep 27, 2025  on Shopify

App works as described. Momna helped me get the button position set for all the pages I needed quickly!

Zena Ziora

Sep 27, 2025  on Shopify

Amazing customer service! Hassan solved my major issues in less than 10 minutes.

Heather Asbury

Sep 27, 2025  on Shopify

The support was awesome and the app did as advertised.

Hollow Tree Candle Co

Sep 26, 2025  on Shopify

This app is so easy to use and customer support is awesome to connect with if you need help with the app. My customers love to use the notify when out of stock button and it also lets me know what my customers are searching for so i can make that product first and get SALES. highly recommend

Polymer Clay Superstore

Sep 26, 2025  on Shopify

Just installed this app a short time ago, but setting it up was a breeze, and their customer support immediately made a few tweaks for me, to things I didn't have access to. Great support! Thanks, Vishu!

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