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Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,452)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Lilylin Designs

Aug 08, 2025  on Shopify

Great app. Easy to set up and works well. Customer Service (Nagaraj) was able to quickly resolve a theme compatibility issue.

Scripture Type

Aug 08, 2025  on Shopify

Very fast and helpful customer service!

Capalia Schmuck

Aug 07, 2025  on Shopify

Unkomplizierte implementierung, hilfbereites Team.

the act. studio

Aug 07, 2025  on Shopify

I have been on chat with Sneha all morning and it has been the most helpful & patient customer service chat I have experienced! She assisted with all of my issues - and even stayed on chat whilst I had to step away from the laptop for a short while. She also knows her way around shopify which is a huge help! Really happy with how my waitlist now looks for my new product!

PUNTI. ONLINE STORE

Aug 07, 2025  on Shopify

このアプリの評価が高い理由が、少し利用しただけで理解できました。日本語で利用できるのも、とてもありがたい。 初期設定時にチャットでサポートしてもらいましたが、レスポンスが早すぎて驚きました。 別の有料アプリを利用していましただ、こちらのアプリに乗り換えよう思います。

ellaz

Aug 07, 2025  on Shopify

Efficient and excelent support to customers!

Aurora®

Aug 07, 2025  on Shopify

The team is incredibly friendly and responds to messages within minutes. Hassan was especially helpful and informative in answering my questions. The app itself is very easy to use, and the tutorial provided when you first download it gives a clear, step-by-step walkthrough of each feature.

Seba Ase'

Aug 06, 2025  on Shopify

Excellent customer service. He fixed everything quickly and thoroughly.

Muna Wellness

Aug 06, 2025  on Shopify

Great customer service!

Omafiets

Aug 06, 2025  on Shopify

Great customer service from Nagaraj. Cheers!

Fabled Fox Clothiers

Aug 06, 2025  on Shopify

I am in the process of exploring several preorder apps to figure out which one will work best for me and my shop. After exploring the app a bit, I had some questions and Hassan answered my questions quickly and thoroughly. The app is intuitive and so far seems to have all of the features that I need.

Live Milk Love

Aug 06, 2025  on Shopify

I had the most incredible customer experience from Sneha - she helped me with all the questions I had. Overall feeling very good about installing Stoq for my shop!

S U L V A

Aug 06, 2025  on Shopify

AGAIN

Aug 05, 2025  on Shopify

awesome help

Manju

Aug 05, 2025  on Shopify

Great support, super fast and nice!

TropicoolClothing

Aug 05, 2025  on Shopify

Support for this app is amazing. Extensive help with setup and even customisation of CSS to make sure everything looks great!

Foger Vapes

Aug 05, 2025  on Shopify

Shashi took his time to truly understand my concerns and worked hard to deliver exactly what I wanted. His attention to detail and dedication really stood out. I’m extremely happy with the outcome and look forward to working with this company again. Highly recommend!

WALLBEDSONLINE NZ

Aug 04, 2025  on Shopify

adoebike-usa

Aug 04, 2025  on Shopify

Artos' Preorder Stoq is an excellent product, and its customer Support team was incredibly helpful, assisting me right away. Extra shout-out to Nagaraj for the quick and deep analysis of a tiny bug that was causing me issues!

Kpop Nabi

Aug 04, 2025  on Shopify

They are super helpful if you run into any problems!

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