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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

CLOSET CHILDREN

Oct 07, 2025  on Shopify

This is such a useful app! Customer service was fast and really helpful when I wanted to change the position of my button. Absolutely recommend this app.

My Store

Oct 07, 2025  on Shopify

Customer support is very helpful!

Officially Needlepoint

Oct 07, 2025  on Shopify

Very helpful customer service. Fixed my issue promptly, and answered my many questions

Resynator Store

Oct 07, 2025  on Shopify

The app is very straight forward and the customer service that I received was really efficient and friendly and helpful! Thanks!!

Forged 3D Store

Oct 06, 2025  on Shopify

Stoq is amazingly easy to setup and support has always been wonderful. Even though there are some imposed pre-order limitations by Shopify, Stoq had a solution to address it and was quick to respond and assist!

Capella Design

Oct 06, 2025  on Shopify

Generation Sport

Oct 06, 2025  on Shopify

Great product. Helped me run my presales and their custom service is always responsive and very helpful

MRC Plaza

Oct 06, 2025  on Shopify

This pre-order and back-in-stock app is not only reasonably priced and easy to set up. The support team is also incredibly responsive and helpful. Highly recommended.

Arhø Beauty

Oct 06, 2025  on Shopify

Hyper réactif et service au top! Merci Khutheja :-)

BT SPORTSWEAR NZ

Oct 06, 2025  on Shopify

great and quick service

Syntonie

Oct 06, 2025  on Shopify

Maskscara

Oct 06, 2025  on Shopify

Installed the app today. Excellent support received from Sneha to get everything customised and installed. App works exactly as advertised.

Tahi

Oct 06, 2025  on Shopify

Customer service is great. Sneha solved my problem and was very easy to talk to.

Rawly Chews

Oct 05, 2025  on Shopify

Massive thanks to Sneha — She's amazing! Helped me customise the app so it looked and worked exactly how I wanted. Super quick replies and so patient with all my little tweaks request. Couldn’t ask for better service!

Kate’s Treasures15

Oct 03, 2025  on Shopify

Good app and customer service. Would recommend. Thanks

K'ai&Vrosi

Oct 03, 2025  on Shopify

It is pretty easy to use. I customize the email and button easily. User friendly app. And if you need help, they are ready to help. Thank you for your service.

Swinnerton Cycles

Oct 03, 2025  on Shopify

1st impression easy to use and to customize - fast support - just waiting for the pre-orders to roll in now

HAWAA Clothing

Oct 03, 2025  on Shopify

app works brilliantly and the CS team have helped me every time i have had an issue immediately. very quick and very helpful

Selfcare Social

Oct 03, 2025  on Shopify

Thanks to Nagaraj for providing fast support

Chan

Oct 02, 2025  on Shopify

The support team is very attentive, responds quickly, and solves problems. I highly recommend this app.

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