Back in Stock & Restock Alerts App Review for Shopify

Customer reviews: Preorder, Back In Stock ‑ STOQ

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating

5

2,195
4

59
3

5
2

4
1

11

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

Excellent customer support with rapid response times
Easy to set up and integrate with Shopify
Highly customizable to fit store themes
User-friendly interface
Seamless preorder and back-in-stock notifications

Common Concerns

Initial setup may require assistance for customization
Some merchants experienced glitches in the beginning
Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

KATE JUNE

Oct 16, 2025 on Shopify

Great help! Nice app!

NOOKDECOR

Oct 16, 2025 on Shopify

Helpful CS team, responds and solves things quickly.

KPOPMERCH

Oct 16, 2025 on Shopify

LommePrinter

Oct 16, 2025 on Shopify

Had a minor alignment issue and contacted online support. Issue solved within 5 minutes! Very satisfied!

Viens Avec Moi

Oct 16, 2025 on Shopify

The App is perfect to add Pre-Order Option and the feature is free of cost. Also the support is very prompt. Shashi was very quick to assist and resolve issues.

John Atencio

Oct 16, 2025 on Shopify

Not only did this app provide what we were looking for to enable pre-orders, but the customer service was EXCEPTIONAL! Never have I had an app support team who can so quickly answer my questions, and help with the setup and styling of their app. Khutheja was incredibly helpful making changes that would have taken me hours to figure out, or extra development fees had they not been there to assist.

Cryomedics

Oct 15, 2025 on Shopify

Installing the app went pretty quickly and I was very impressed with the support team who helped me via chat for some customization and bug fixing. Khutheja was knowledgeable and really nice to work with. I'm really happy with the setup and end result, now just to get the sales rolling in!

Librairie Al Minhaj

Oct 15, 2025 on Shopify

very professional team specially Hassan friendly and kind

NIC+ZOE

Oct 15, 2025 on Shopify

Excellent and fast customer service.

Librairie Al Minhaj

Oct 15, 2025 on Shopify

so helpful

Zeus

Oct 15, 2025 on Shopify

Absolutely fantastic, Sandesh & Team are second to none! Constant support and were able to guide me through setup, including using 3rd party services like Klaviyo. Thank you so much!

Tarrazi

Oct 14, 2025 on Shopify

Great customer service. Helped with customisation very promptly. Looks great on the website!

Charged Cycle Works

Oct 14, 2025 on Shopify

This app has been extremely helpful in allowing us to sell incoming products, resulting in higher sales. The support team is amazing as well!

arena® España

Oct 14, 2025 on Shopify

Really easy to set up. Nagaraj help me to show the button where I want.

Peace & Love Publishing

Oct 14, 2025 on Shopify

The app works very well with good controls plus the service from the experts there is excellent and they can really support what needs to be done. I've experienced great support multiple times.

Pasta Kitchen (tutto pasta)

Oct 13, 2025 on Shopify

Just installed the Stoq app so will see how it goes, needed some changes to the position of the button. Shashi was very helpful and sorted it out for us.

RacletteCorner

Oct 13, 2025 on Shopify

Easy to set up, works great! Customer service (Momna) is quick and efficient. Thanks

BOSKA Food Tools

Oct 13, 2025 on Shopify

De app werkt fijn en is eenvoudig in te richten. De klantenservice (Sneha) reageert snel met duidelijke feedback op mijn vragen.

Punkyouth

Oct 12, 2025 on Shopify

GOOD apps and Nagaraj from the support team helps a lot

GARM ISLAND USA

Oct 12, 2025 on Shopify

The app is very easy to set up and the customer support responds very fast and they are very helpful. would recommend using this app for your preorders.