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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

The Boardroom

Oct 22, 2025  on Shopify

Very quick to respond and helpful.

Direct Sports Inc.

Oct 22, 2025  on Shopify

Great support! Arnab was awesome to work with!

ozpack.au

Oct 22, 2025  on Shopify

Really helpful customer service. they response and fix issue fast. Highly recommended. This guy named Kasi is great as well

Mighty Ramen

Oct 22, 2025  on Shopify

Great app! We use it primarily for pre-orders and it's been exceptional. Easy to setup with outstanding customer service. Hassan has been helping us with migration to our theme and he replies within minutes and actively follows up the next day to make sure we have no further issues and that everything is working correctly. Highly recommend and thank you Hassan for your great customer service!

TudungPeople UK

Oct 22, 2025  on Shopify

The key app for my small business where stock is limited. Great & simple functionality. Customer service is super fast and great. Anaam from the team kindly helped with a glitch that kept recurring and even followed up to make sure it completely resolved.

Edgy Pickleball

Oct 21, 2025  on Shopify

One restock notification has paid for more than an entire years worth of this app subscription cost. Good stuff!

KARL LAGERFELD

Oct 21, 2025  on Shopify

Great app for their back in stock functionality and reporting. The team behind act quickly to help you finding a solution if any gaps.

S_NDHELP

Oct 21, 2025  on Shopify

Amazing help from the team at STOQ, helped me along the whole way!

Author & Co. LLC

Oct 20, 2025  on Shopify

Super responsive!

www.SawSalvage.co Traverse Creek Inc.

Oct 20, 2025  on Shopify

This app has really transformed the way we are able to manage preorders and helps us generate immediate sales when we have items come back in stock. Every time we have had a support request it has been answered promptly and pleasantly.

DUSTY SUPPLY

Oct 20, 2025  on Shopify

Hassan did a great job helping me and fixing my issues

JUCA

Oct 20, 2025  on Shopify

Simple to use, and support is really responsive. I had a couple of questions with the initial integration of pre-orders in my store, and the team were able to address these quickly and with a smile.

Weft Blown

Oct 19, 2025  on Shopify

This app works great and provides the functionality we need for preorders and partial payments. Support is also fantastic and quick to respond and fix any issues. Recommend.

RoseLee Amsterdam

Oct 19, 2025  on Shopify

Great help from Hassan! Fixed everything in no time. Very easy to communicate with.

Creatively Useful

Oct 19, 2025  on Shopify

Very handy app and their customer service is so good. I would recommend!

ALVIICOM

Oct 19, 2025  on Shopify

Gott great help from Anaam. Super quick, friendly and solved all my problems :)

ATASHÉE

Oct 19, 2025  on Shopify

Disponibilité et réactivité de la part de l'équipe, parfait

CardsCup

Oct 17, 2025  on Shopify

This app works perfectly right out of the box. It looks professional and clean. The support team responds immediately — I wanted the ‘Back in Stock’ button placed differently, and they solved it within five minutes.

Resynator Store

Oct 17, 2025  on Shopify

The app is very straight forward and the customer service that I have received on two different occasions were both really efficient and friendly and helpful! Thanks!

Panda

Oct 16, 2025  on Shopify

So far this app gives us what we need. Their customer support was helpful, especially Khutheja!

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