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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Music Planet NZ

Sep 21, 2025  on Shopify

Great so far

PrepMates

Sep 20, 2025  on Shopify

Very helpful and SUPER responsive. I got a fast response and instant support on a Saturday, which is wonderful. Thank you!

La Côte Club

Sep 19, 2025  on Shopify

My experience was 100/10, the team is extremely helpful, we customize the button and pop up. I'm so grateful for their patience and help!

Sweets Kendamas

Sep 19, 2025  on Shopify

Great customer service! Assisted me with my main issue and even made styling changes I didn't know I needed. A++

Counterpoint Design Resources

Sep 19, 2025  on Shopify

Not only this a great app - so well designed and easy to setup app. But the most outstanding feature of this app (and company) is an unbelievable level of support from the whole team. So prompt, so professional, AND so very kind. This is such a bright light in the world of automated and often very poor support out there. I am really blown away... Keep up the good work.

Lastories

Sep 19, 2025  on Shopify

Tot nu toe werkt de app prima, maar ik ben vooral erg te spreken over de service en de hulp die je krijgt. Snelle reactie en ze weten alles op te lossen. Erg fijn contact gehad bij het opzetten van de app met 2 verschillende medewerkers.

Garrity Tools

Sep 18, 2025  on Shopify

STOQ has been a great app for implementing 'back in stock' notifications and for collecting preorders for products. I needed help with a link not working in one of my notifications I sent out and Kutheja was amazing! She kept with me and made sure my issues were resolved. I really appreciated her help and support!

earthbeat

Sep 18, 2025  on Shopify

Very responsive when help is required !

Reaper One Seven

Sep 17, 2025  on Shopify

Khuteja helped me get my preorder button set up in under a minute and now im ready to run my pre order campaigns. Really simple and clear interface. Looking forward to using the app more extensively.

onlyfluffs

Sep 17, 2025  on Shopify

GLOW UP STUDIO

Sep 17, 2025  on Shopify

Easy to set up, works well. Shasi from Customer Service answered in minutes for a minor change and made everything work great. Super friendly also!

byWILLIAMS

Sep 16, 2025  on Shopify

Cerise Zhane'

Sep 16, 2025  on Shopify

Helpful Staff.

The Lovery

Sep 16, 2025  on Shopify

Great app, functions well, great service! Super easy and looks great on the site.

Heimstone

Sep 16, 2025  on Shopify

Fantastic app with premium support. Lightning-fast responses and hands-on help. Everything was set up perfectly. Thank you for your professionalism Momna!

iRi

Sep 16, 2025  on Shopify

Great customer support!

Rosie Ray

Sep 15, 2025  on Shopify

Hassan and the team at Stoq are amazing. They were quick to help us and super friendly. Had the app working for us in less than 5 minutes. Will definitely recommend them.

Kamado Joe

Sep 15, 2025  on Shopify

Customer support is exceptional. Vishu and Khutheja did a great job getting the back in stock notifications to work in our customized theme. They were very patient with all the back and forth that took. Was easy to import notification requests from our old app to Stoq. Overall, very pleased.

LumiRed

Sep 15, 2025  on Shopify

Excellent fast and efficient support from Momna. App looks great and seems to function as we want.

Aéde

Sep 15, 2025  on Shopify

Support helped me instantly when I opened the app and fixed my problem. Quick and effective, thanks!

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