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Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,881)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

OBO Direct

Jul 16, 2025  on Shopify

Works well and fast! Had great help from support team (shout out Hassan) in making custom placement changes a breeze.

FescueandDunes

Jul 16, 2025  on Shopify

The team at Stoq is very responsive and helpful

Spiritaïa

Jul 15, 2025  on Shopify

The best app to notify customers when items are back in stock. Easy to use and great help from customer service! Love it. Thanks to Annam for her help to set up the widget!

Miss Olive's Meals

Jul 15, 2025  on Shopify

Only just started using it, but Momna in their Support team customised the pop-up 'notify me' button to my client's brand colours which was great.

American Seair Imports

Jul 14, 2025  on Shopify

Quality customer service and app. Kudos to the stoq team

Beacon Prints

Jul 14, 2025  on Shopify

This app works so well, with no glitches or issues. The team is always willing to help me and do it with joy. I never feel as if I am annoying them, no matter how many times I reach out to them. Whenever I need an app, I look to see if they have created it because the customer service is just phenomenal and I know the app is going to work as intended. I love that the apps are singular focused as well. They don't design them to do a million different things. I'm very happy.

Bob & Bill

Jul 14, 2025  on Shopify

Werkt top. En 24/7 support (Hassan) is the best.

Marai Jewelry

Jul 14, 2025  on Shopify

Exceptional support—one of the best teams I’ve ever dealt with. The app performs exactly as promised. What more could you ask for?

SnakeStrap

Jul 12, 2025  on Shopify

Shashi was a great help! They responded immediately, helped me right away, and I definitely recommend them.

Playmantis

Jul 12, 2025  on Shopify

App support is really helpful. Took around 5 minutes to solve my request. Hassan is great!

Pepper Steps

Jul 11, 2025  on Shopify

We had a big product launch coming up and needed a way to seamlessly enable preorders when we sold out. The app worked perfectly, it was easy to set up, and everything functioned exactly as advertised. What really stood out was the excellent customer support. We had a few questions and tweaks (including customizing the button style and adding preorder functionality to our homepage), and the support team was absolutely phenomenal. Fast, friendly, and incredibly helpful every step of the way. As a small business owner, I can’t recommend this app enough. If you’re looking for a reliable preorder solution with excellent customer service, this is it. An easy 5/5!

Kona Brand

Jul 11, 2025  on Shopify

Bonanza Boots

Jul 10, 2025  on Shopify

Amazingly FAST support! Momna was very helpful and quick

Cosmic Collections

Jul 10, 2025  on Shopify

Great help from Sneha with setting it up. I'd wish the free plan gave you a slight bit more so that you can switch to the paid version when the webshop scales.

Simply Silver Mouthwash

Jul 10, 2025  on Shopify

Anaam was amazing! She spent an entire hour with me helping with the integration of the app into my Shopify store. She was super knowledgeable and even figured out a work-around for my situation. I really appreciate all the time and effort spent on getting my website to work properly with the Stoq app. Thanks again!

Ellaire Habi

Jul 10, 2025  on Shopify

Nagaraj was really nice and helped me with setting up the position of the Notify Me button I am very happy with the result

rho Jewelry

Jul 10, 2025  on Shopify

I had issues when setting up the app at first because I wanted the notify me button to be positioned a certain way, thankfully Nagaraj was able to help me not once, but on two of my websites at the same time! Great customer service.

MAYAS

Jul 10, 2025  on Shopify

Nagaraj helped quickly efficiently

UBIQ Watches

Jul 09, 2025  on Shopify

Efficient, user-friendly with good support. Recommended.

Obagi Chile

Jul 09, 2025  on Shopify

Great customer service! App works great

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