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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

The Alloy Studio

Jan 25, 2026  on Shopify

Great service from Kasi! Super easy to use, and very easy to get support for more complex tasks.

Schoko Wunderland

Jan 25, 2026  on Shopify

TheRozeCollection

Jan 25, 2026  on Shopify

Support is exclusive!! Works very well

love mhb studio

Jan 24, 2026  on Shopify

Great app and even better (fast and efficient!) customer service. I was up an running with STOQ in a matter of minutes, and the Support team made a few custom tweaks immediately. Thank you!

77 Wolves LLC

Jan 24, 2026  on Shopify

STOQ support is both top notch and flexible. My issue was resolved on the first contact even though my request diverged a little bit from the usual. Thanks!

Peak Collective

Jan 24, 2026  on Shopify

Muun Skincare from Seoul

Jan 23, 2026  on Shopify

Kasi was extremely fast and helpful with solving problems

Nicholas Pearce Wines Inc

Jan 23, 2026  on Shopify

OCUN Climbing USA

Jan 23, 2026  on Shopify

Great customer service. I have the free version and they were able to quickly help me relocate the 'notify me when available' button

Pretty Little Bibles

Jan 23, 2026  on Shopify

Mango Puzzles

Jan 23, 2026  on Shopify

Very easy to use, great features and phenomenal support team - thanks Shashi!

SmardArt

Jan 23, 2026  on Shopify

Was very helpful. Great custmer service.

Sole Mate

Jan 23, 2026  on Shopify

Seemed to work ok, didnt get any pre-orders but thats not the apps fault :) Let me add products into a preorder state easily, had a slight issue with setup and support were very efficient in resolving.

WRAPTOR DESIGN

Jan 23, 2026  on Shopify

directblanks.com

Jan 23, 2026  on Shopify

Needed help customizing a button and setting up features on my store and Sneha was amazing to work with! Was able to get everything up and running super fast. Great customer service

7THWEAR

Jan 22, 2026  on Shopify

ARNAB IS TOP TIER HELPER

Lumi Labs, Inc.

Jan 22, 2026  on Shopify

Great customer support and responsiveness. It's easy to use and navigate, but when you need help they're right there for you.

UNFILTERED GRACE

Jan 22, 2026  on Shopify

I needed to reach out to support, and Nagaraj was a great help. My issue was solved in less than 5 minutes. Thank you! Great app!

Hunt Lift Eat

Jan 21, 2026  on Shopify

Naked Bear Apparel

Jan 21, 2026  on Shopify

Paul was extremely helpful in assisting me with the Preorder button. Made it simple to fix

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