Incredible Support We’ve had an excellent experience using Stoq for managing pre-orders on our Shopify store. The app itself is powerful and flexible, but what truly sets it apart is the outstanding support team behind it. A special thank you to Sneha, who went above and beyond to help us fine-tune how our pre-order offer was displayed on our website. She was incredibly patient, attentive, and knowledgeable — guiding us through every step of the setup and helping us find a solution that worked perfectly for our theme and layout. Thanks to her help, we were able to deliver a seamless pre-order experience to our customers, exactly how we envisioned it. Highly recommend Stoq for any brand looking to offer pre-orders with confidence and top-notch support.

great. The support team is very helpful

This app was easy to setup and did exactly what I wanted. When I had an issue with Horizon overwriting the pre order button text when changing colour variants, support did a great job of fixing it. Thank you to Sneha and Nagaraj for helping me out.

Khutheja was very helpful with my request - prompt action and communication. Great experience!

Sneha in customer support was really helpful and quick to attend to my problem. Thank you Sneha!

I had a fantastic onboarding experience with the Stoq team. The onboarding call was so helpful (I even had a second one as there were additional topics I wanted to cover), and I was then able to follow up with specific questions using the 24/7 chat functionality. They were incredibly fast to respond, which was fantastic. The tool is incredibly intuitive and easy to use!

Solved all of my concerns and walked me through the process of setting up my pre-order offer. Thank you so much for all you do!

So far so good! I use it to create preorders for my shop and keep them separate from my normal orders. Hassan is very helpful!

Works well and fast! Had great help from support team (shout out Hassan) in making custom placement changes a breeze.

The team at Stoq is very responsive and helpful

The best app to notify customers when items are back in stock. Easy to use and great help from customer service! Love it. Thanks to Annam for her help to set up the widget!

Only just started using it, but Momna in their Support team customised the pop-up 'notify me' button to my client's brand colours which was great.

Great experience, the team is incredibly helpful! Highly recommend.

Quality customer service and app. Kudos to the stoq team

This app works so well, with no glitches or issues. The team is always willing to help me and do it with joy. I never feel as if I am annoying them, no matter how many times I reach out to them. Whenever I need an app, I look to see if they have created it because the customer service is just phenomenal and I know the app is going to work as intended. I love that the apps are singular focused as well. They don't design them to do a million different things. I'm very happy.

Werkt top. En 24/7 support (Hassan) is the best.

Exceptional support—one of the best teams I’ve ever dealt with. The app performs exactly as promised. What more could you ask for?

Shashi was a great help! They responded immediately, helped me right away, and I definitely recommend them.