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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Lex Noel Jewels

Nov 26, 2025  on Shopify

LOVE this app! Does everything we need and more for restock alerts! To top if off they have an amazing support team that always helps us right away! They've helped us tremendously in making the app fit our theme and branding :) 10/10 recommend

Knothon

Nov 26, 2025  on Shopify

I had an issue with not being able to see the pre-order button, and Nagaraj was incredibly helpful in resolving it. He responded quickly, guided me clearly through each step, and made sure everything was working perfectly before closing the chat. I truly appreciate his patience and professionalism. Thank you, Nagaraj, for making the process smooth and stress-free! Def recommend this app!

Publish Online Shop

Nov 26, 2025  on Shopify

The service was absolutely amazing and fast.

Galifornia Undies

Nov 25, 2025  on Shopify

The app is intuitive, easy to use, cost-effective, and provides a huge value to our store. Hassan solved an issue on my end in a matter of minutes and provided annotated screenshots of how to proceed. He saved the day and provided friendly, efficient, professional service. Great in every way.

DIY Panels Direct

Nov 25, 2025  on Shopify

I was assisted by Khutheja who helped with all my issues and resolved it in a timely manner

Camp | Activewear & Swimwear

Nov 25, 2025  on Shopify

Hassan was super helpful and easy to work with! Great customer service

HammerHead®

Nov 25, 2025  on Shopify

Lions Pride

Nov 25, 2025  on Shopify

Naturopathica Professional Portal

Nov 25, 2025  on Shopify

Anaam from Stoq spent the time to set up our preorder. She went above and beyond for us by making sure our specific theme and code was compatible. She made our site even better (outside of just preorder). Great functionality and great team.

VYPR Sports

Nov 25, 2025  on Shopify

Had an issue setting up but was quickly resolved with support from Khutheja, initial impressions of app are good. Thank you for your help

Huddle Baby

Nov 25, 2025  on Shopify

Great app and good assistance from them, when you have queries . Thanks Sneha !

The Shop of Many Things

Nov 25, 2025  on Shopify

Kasi from customer service resolved my problem in a heartbeat. Very friendly, very responsive customer service.

RHEA

Nov 25, 2025  on Shopify

Amazing service! I received prompt replies via live chat and they quickly helped me find exactly what I needed.

Olympicco

Nov 25, 2025  on Shopify

IMOU Store

Nov 25, 2025  on Shopify

STELLINO

Nov 24, 2025  on Shopify

Great Support from hassan and the team

Metazoa

Nov 24, 2025  on Shopify

Imanitu

Nov 24, 2025  on Shopify

The App is very good. The Customer Service is very fast and helpful.

Tranquilo Matcha

Nov 24, 2025  on Shopify

Quick customer service! Thanks Paul!

Roselli

Nov 24, 2025  on Shopify

Fast and great support! Recommend a lot. Also, they help you adjust the content so it matches your website and you can also use language support for different markets.

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