Back in Stock & Restock Alerts App Review for Shopify

Customer reviews: Preorder, Back In Stock ‑ STOQ

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating

5

1,699
4

51
3

4
2

3
1

5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

Excellent customer support with rapid response times
Easy to set up and integrate with Shopify
Highly customizable to fit store themes
User-friendly interface
Seamless preorder and back-in-stock notifications

Common Concerns

Initial setup may require assistance for customization
Some merchants experienced glitches in the beginning
Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Hot Water Music

Jul 28, 2025 on Shopify

Ofinie

Jul 28, 2025 on Shopify

Very nice app which enables me to allow pre-orders on specific varients. Customer support is also very good and responded quickly.

clo-la

Jul 28, 2025 on Shopify

Excellent customer service, always available! Got great help from Sneha. Highly recommended

Filippo Fanti Photography Art

Jul 28, 2025 on Shopify

Momna has been incredibly kind and supportive, helping me out for the DKIM authentication. The app is very well made, with many options to set up. Thank you!

Amorio

Jul 28, 2025 on Shopify

So far, so good! Thank you Hassan for help!

Made With Love Bridal

Jul 28, 2025 on Shopify

Shupaca

Jul 27, 2025 on Shopify

Great app and great customer service. I used a different one in the past and it would fail a lot. This one is also 1000X easier to tell which products to apply the pre-order to.... so, so so nice!!!!

ALWAYBIKE

Jul 26, 2025 on Shopify

Problem solved in no time.

JDubs Racing

Jul 25, 2025 on Shopify

Customer Service was quick and helpful. New to the app but so far so good.

WearMatter

Jul 25, 2025 on Shopify

very good, needed help on chat and was so prompt

VALEVRO

Jul 25, 2025 on Shopify

grate app and customer service!

Reserve Wheels

Jul 25, 2025 on Shopify

Support team is best in industry. Khuteja and Vishu were both responsive and thorough in their responses. Thank you!

Embrace

Jul 25, 2025 on Shopify

AMAZING APP - reasonably priced and so easy to use, no glitches so far - Special shoutout to Khutheja for customizing the back in stock button to blend seamlessly with our current aesthetic. Thank you!

VisionTek.com

Jul 25, 2025 on Shopify

Khutheja has helped me out a few times now, answering my questions quickly and walking me through customizations... and I can’t say enough good things. She’s incredibly knowledgeable and responsive. It’s rare to find support this good! The app itself is fantastic, but the level of service makes it even better. Highly recommend!

FYTA

Jul 25, 2025 on Shopify

Using this plugin for a while and it really helps to track demand while out of stock. Support is very fast and helpful.

Irina Stamate

Jul 25, 2025 on Shopify

We had a small issue getting the preorder button set up, but Nagaraj was really helpful and responsive. He guided us through the process quickly and made sure everything worked perfectly. Great support and a solid app, highly recommend!

NELUMBI

Jul 24, 2025 on Shopify

There's some backend code that needs to be dealt with on their side and within minutes I got help and issues get solved quick. Highly recommend and good value - compared with other companies i researched.

LivelyLys

Jul 24, 2025 on Shopify

customer service was excellent! usually I hate asking for help cause I am usually met with a ai bot but I had a person who went above and beyond even made it easier by doing for me! she even did code to take out something that was bothering me on the website

Descalza

Jul 24, 2025 on Shopify

The preorder button was showing up on my product page, so I sent customer service a ping. Khutheja was quick to respond and quickly solved the issue within minutes! I'm not a tech person, so I really appreciated her help!

Meduza

Jul 24, 2025 on Shopify

quality support service! and the only app with clear integration of back-in stock notifications subscriptions with a custom storefront