Back in Stock & Restock Alerts App Review for Shopify

Customer reviews: Preorder, Back In Stock ‑ Stoq

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,881)

Overall rating

5

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What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

Excellent customer support with rapid response times
Easy to set up and integrate with Shopify
Highly customizable to fit store themes
User-friendly interface
Seamless preorder and back-in-stock notifications

Common Concerns

Initial setup may require assistance for customization
Some merchants experienced glitches in the beginning
Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

MAÄT

Jun 21, 2024 on Shopify

Just installed it with help from Sneha in customer support who was great and very quick to respond. Haven't really used it yet, but so far, so good!

Trouble & Fox ~ Womens & Mens Designer Clothing Online NZ

Jun 11, 2024 on Shopify

So far very happy with the app. Set up is smooth and fairly user friendly (not overly complicated and clunky like many of the other apps). Pricing is fair and transparent. Support has been great. I needed help moving the position of the buttons and disclaimer text and all was done very quickly (I was quite particular about what I wanted too!) There does however appear to be a significant issue with Preorder selling limits. Currently the app allows any number of items to be purchased, despite specifying a qty limit within the Preorder settings. The support team has advised there will be a fix coming soon, so hopefully this comes through quickly to avoid major headaches with overselling, refunds and unhappy customers! Look forward to seeing how the app converts for us.