OGO™ Testimonial for B2Bridge 1. Introduction I’m the Director of Marketing for OGO™, a small but rapidly growing company based in Ohio. We design and manufacture composting toilets, distributing our products to customers in over 40 countries. Our business serves both direct-to-consumer and wholesale markets, and as our international dealer network expanded, we found ourselves in need of a reliable, scalable system to manage our B2B orders—without compromising our retail storefront or pricing structure. 2. Challenges Before B2Bridge Before implementing B2Bridge, managing our wholesale accounts was a major challenge. Each dealer had their own custom SKUs and unique pricing, which meant that all orders had to be handled manually. Dealers would send purchase orders by email, and our staff would spend hours cross-checking SKUs, applying discounts, and manually entering data into Shopify. Making wholesale-only SKUs visible in our storefront wasn’t an option, and this limitation meant we had little automation or self-service capability for our dealers. The process was not only time-consuming but also left room for human error—incorrect prices, missing items, and miscommunication (especially with international partners). We needed a solution that could give our dealers secure access to their products and pricing while freeing up our internal team from tedious order management. 3. Experience Using B2Bridge B2Bridge solved those challenges from start to finish. The features that have had the greatest impact for us are the Price Lists, Customer Groups, and Manual Orders tools. These allow us to assign specific pricing and product visibility to each dealer. If we need to enter an order on behalf of a customer, simply entering their email ensures the correct SKUs and pricing populate automatically. The price override functionality has also been a huge improvement for our reporting accuracy. Previously, we had to override pricing manually—causing all discounts to appear as “promotions” and throwing off our reporting. Now, with B2Bridge, each transaction reflects true pricing logic, giving us clean and reliable data. While the initial setup took some time—creating price lists, tagging customers, and updating onboarding procedures—the payoff has been tremendous. Once configured, the platform is incredibly easy to maintain and highly intuitive. 4. Impact & Results The impact of B2Bridge on our business has been immediate and measurable. Our staff now spends significantly less time managing wholesale orders, freeing them to focus on fulfillment and customer experience. Dealers can log in, view their custom catalogs, and place orders on their own—reducing back-and-forth emails and eliminating order-entry errors. The result is a completely streamlined wholesale process, faster turnaround times, and happier customers who now feel empowered to manage their own accounts. 5. Team & Support From the very beginning, the B2Bridge team has been exceptional. They took the time to understand our unique business model and even went beyond standard support to customize features for our specific needs. Their responsiveness and attention to detail have been outstanding. When it came time to launch, the team provided live support during integration, ensuring everything went smoothly and no disruptions occurred. That level of care and partnership is rare to find. 6. Recommendation Having worked with numerous apps and developers over the years, I can confidently say that B2Bridge has exceeded every expectation. Their platform is robust, their team is proactive, and the value they’ve added to our workflow is unmatched. I would highly recommend B2Bridge to any company managing wholesale or B2B customers through Shopify. It’s the perfect solution for brands that need flexible pricing logic, customer-specific catalogs, and seamless automation. 7. Closing If we could wish for one future improvement, it would be to have expanded payment flexibility—such as overriding Shopify’s default settings for net terms customers—to make the platform even more powerful. That said, B2Bridge has been a true game changer for OGO™. From simplifying our operations to improving data accuracy and customer experience, it has revolutionized the way we handle wholesale orders. For us, it’s a solid 10 out of 10.

As far for now, the support has been amazing fixing every bug and glitch I saw, and they helped me out with some feature that was not included already. I hope it keeps going like this!

The support for this app is exceptional. We have reached out to have the team help us with little tweaks multiple times and they are very prompt in their response, efficient in their work, and have been able to do what we've asked multiple times. Would HIGHLY recommend.

Top-Support!!! Das Team hat schnell und unkomliziert meine Fragen beantwortet und auch die Anpassungen, die ich gewünscht hatte, professionell umgesetzt. Absolut empfehlenswert!

We've been working with B2Bridge for the past three months and the experience has exceeded our expectations. We initially discovered them through other Shopify stores and were immediately intrigued by the unique setup they offered—something we hadn’t seen elsewhere. That prompted us to take a closer look at their capabilities, and it quickly became clear that their team delivers a level of quality and service that stands out in this space. The vetting process was smooth and transparent. We even reached out to another company we work with in their region. It turned out they had worked with them, and they spoke highly of B2Bridge’s technology, support, and genuine commitment to building a best-in-class product. They were absolutely right. Our PM Viet led the team on our implementation and has been incredible throughout. From initial setup to ongoing customization, the support has been top-notch. But more than that, their team has shown a true willingness to adapt and improve the platform around our specific needs—making sure the final result reflects our vision, not just a one-size-fits-all template. I strongly recommend B2Bridge to anyone looking for a capable, responsive, and forward-thinking partner. You won’t be disappointed.

If you are looking to build a B2B store and want to offer the Net payment terms and custom price list to your customers, this is the app you need. The service is simply incredible, it's like having your own IT team! I strongly recommend this app. A special thanks to Viet as well.

Working with Viet Nguyen was a smooth and professional experience from start to finish. He understood exactly what I needed for my Shopify wholesale setup and delivered everything we discussed—adding a Retail Price column on the Quick Order page, customizing product visibility based on customer assignment, integrating my logo on the Quick Order and Cart pages, and setting up automatic redirection for wholesale logins. Everything was done efficiently and looks fantastic. Viet Nguyen communicated clearly and was proactive throughout the process. Highly recommend his services for anyone looking for reliable Shopify development work!

I can’t recommend this app enough! I needed a huge amount of customization to tailor it perfectly to my B2B needs, and the customer support team (especially Viet) went above and beyond to make it happen. They worked tirelessly with me for several weeks, ensuring every detail was implemented, including full localization to fit our market. The app itself is simple to use yet packed with all the essential features we needed for seamless B2B sales. And what truly sets them apart? When something was missing, the team didn’t just say “sorry” – they actually built the feature for us! Incredibly skilled and dedicated developers. If you’re looking for a flexible, powerful, and well-supported B2B solution for Shopify, this is the one. A+ service and an amazing app!

Great platform to turn your Shopify into a high-performing B2B. The team is very responsive and highly efficient. I highly recommend this app if you want to create a truly effective and accessible B2B.

If you're fed up with the headache of juggling another separate e-commerce platform beyond Shopify, this B2B wholesale app might just be your new best friend. Despite being a new kid on the block, it comes with all the essential features to let your customers place orders smoothly. It’s almost as if someone finally got tired of overcomplicating wholesale management. Best of all: Viet and his team. They work their butts off to ensure the solution isn’t just another cookie-cutter app—they’ve taken the time to understand our unique business needs and have tailored the platform accordingly. While it’s still early days, the preliminary results are incredibly promising. In short, this app has played a pivotal role in growing our wholesale channel, and we’re excited to see where it goes from here. Highly recommended for anyone looking to simplify their wholesale operations without sacrificing performance.