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Customer reviews: Awkward Styles Print on Demand

Develop by Awkward Styles

Reviews (30)

Overall rating
2.9

What Merchants Think

Merchants using "Awkward Styles Print on Demand" have mixed experiences with the app. While some appreciate its ease of use and effective print quality, there are prevailing concerns about significant issues like shipping delays and inconsistent customer service. Overall, while the app has potential, its current operational challenges and service inconsistencies have led to varied opinions among users.

Key Strengths

  • Effective print quality, particularly for Direct-to-Garment (DTG), size accuracy, and mock-up generation.
  • Responsive and helpful customer service in specific instances, with representatives like Wendy receiving praise.
  • Simplifies order processing, allowing merchants to focus on other aspects of their business.

Common Concerns

  • Significant shipping delays, leading to frustrated customers and damaged seller reputations.
  • Frequent integration issues with platforms like Shopify, causing order and inventory problems.
  • Poor customer service response in many cases, including unfulfilled support promises and inadequate problem resolution.
  • Inconsistent product quality, specifically in color accuracy and print quality variations.

Final Thoughts

The reception of "Awkward Styles Print on Demand" is notably mixed. While the app offers promising features that can greatly aid businesses in managing print-on-demand services, the recurring issues related to shipping, customer service, and product quality represent significant challenges that need to be addressed. Improvements in these areas could enhance overall user satisfaction and fortify the app's reliability in the print-on-demand industry.

Hawaiian Attitude

Aug 19, 2024  on Shopify

I am trying to get my small business started and AS's shipping is giving me nightmares. Products are getting lost and taking 2-3 weeks to deliver! right now it's the 7th of August and shipping is scheduled for the 19th!! I understand this is no Amazon or anything but my customers are upset with me. The tracking number doesn't update, so I'm left guessing when my package will be delivered. A.S needs to find a carrier that has reasonable delivery times and prices. The only contact is through the chat and response can be slow or non existent. I also had an issue with inconsistent colors and there was no rhyme or reason or response for the issue. There is really not much out there for DTG, they do a pretty good job with DTG, Size and Mock up generator work well but if it takes almost a month for my customers to get their orders then it's a business killer. I really thought I found a great partner when I found AS. I guess I just have to order items 2-3 weeks in advance but that kills cashflow and loyalty from potential customers. I'm hoping this review will help A.S understand long shipping times is so unnecessary and hurts small businesses such as myself. I will be happy to write a five star review when the shipping issue gets resolved instead of ignored. I also think it would help AS if they could offer DTG and DTF on the same item??. DTG breaths well and is best for large back and front prints. DTF is flexible but plasticky feel and not breathable. AS only offers one or the other. If I could do DTG in front\back and DTF on sleeves/outer & inner labels/pocket prints, then that would be wonderful!! Good luck!! I was actually able to meet with Management who took these issues seriously, so I am encouraged and continuing to work with AS. To me they are still the best POD available! I think if they fix their shipping issues and add more performance options, they will remain the top option for POD's for a long time.-HA

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