ok I do not know how to describe awin.
- They take attribution of pretty much all the sales they can possibly can, even if they are not driven by awin.
- Even if you cancel the commisions for the affiliates, they will try to charge you.
- we have had custom made orders from customers that we had for years that they attribute themselves, claiming that the customer had a "cookie".
i do really believe is a bit of a scam, we will not recommend.
Sprints INC
Dec 04, 2024
on
Shopify
I wish i would have read more reviews before installing AWIN. The platform sneaks sales through you didn't approve and they continue to send invoices for sales they didn't drive.
Cocunat
Dec 19, 2023
on
Shopify
From my experience Awin is simply the best Affiliate Network I have worked with; I was able to easily build my network according with my publishers preference.
The platform is very intuitive with the opportunity to test strategies and integrate tools; finally their support is just amazing! Fully recommended.
DECORAMI
Oct 08, 2023
on
Shopify
Absolutely disappointing service! The commission was suddenly miscalculated without any changes from our side, I can only guess that the app caused the issues. Unfortunately, I never received any answer to all of my urgent emails seeking support.
Shakti Mat UK
Sep 14, 2023
on
Shopify
We do not recommend Awin. This company is impossible to deal with. The platform itself is extremely unintuitive. And if you want to close your account - you'll be waiting months! Do not open an account and please save yourself the trouble (I wish we had). We decided to close our account because being listed on AWIN facilitated our discount codes being shared on promotional websites. To decline commission requests is extremely difficult. But to accept them.... Very easy! The platform is set up for the benefit of the company and promoters (not the businesses using it). It was extremely difficult to find information about how to close our account. Once I did - I didn't hear back for a month. Then they tried to upsell me. Then they responded weeks later again saying we'll close your account in a month. Our account is still open! And I am still struggling to find out how we can suspend commissions and requests in the meantime.
Please take the time to try and improve your service Awin - you've got a long way to go!
DensePeach
Aug 09, 2023
on
Shopify
This plugin doesn't work properly, really shouldn't waste my time here, the experience is really very unfriendly.
Belle Vous Beauty
Nov 21, 2022
on
Shopify
Horrible!!! Horrible!!!! Horrible APP!!! Do not install!!! They do NOT support the United STATES! To get a hold of anyone there is nearly in possible. To leverage there platform after paying the extreme set up fees is nearly impossible. I've had for a year and and not a single sale!
Walk London
Jan 22, 2021
on
Shopify
So much easier than having to install the tag manually and risk not having accurate data. Great solution that can easily be developed for more advanced programmes in the future :)