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Customer reviews: Mage Size Chart & Size Guide

Develop by Mageplaza

Reviews (1,455)

Overall rating
4.9

What Merchants Think

The "Mage Size Chart & Size Guide" app receives overwhelmingly positive feedback from merchants, who appreciate its user-friendly setup, effective sizing solutions, and outstanding customer support. Users highlight the app's ability to simplify and enhance size chart management for various product categories, making it an invaluable tool for e-commerce businesses. The support team is frequently praised for their exceptional assistance, responsiveness, and dedication to ensuring successful implementation and troubleshooting.

Key Strengths

  • Excellent customer support with quick, helpful responses.
  • User-friendly interface that is easy to set up and customize.
  • Effective integration for managing multiple size charts effortlessly.
  • Affordably priced, offering value for both small and large businesses.
  • Versatile features allowing customization for various product categories.

Common Concerns

  • Occasional technical issues, such as the size chart not displaying correctly.
  • Some users found the backend interface could be improved for better ease of use.
  • Allegations from a few users about being asked for reviews in exchange for support.

Final Thoughts

Overall, the "Mage Size Chart & Size Guide" app is highly regarded for its ease of use and excellent customer support, making it a reliable solution for businesses looking to manage size charts effectively. While minor issues have been reported, the overwhelmingly positive feedback from its users establishes the app as a valuable asset in enhancing store functionality and customer satisfaction.

Speedwear Ltd

Apr 14, 2024  on Shopify

They are amazing, very helpful and save you loads of time answering sizing questions. Support is great too :)

Luminous

Apr 13, 2024  on Shopify

They purposely mess up the Size Charts so when you ask for help they quickly answer in return for you to write a feedback/review for their app. Not recommended!

Dressify.space

Apr 06, 2024  on Shopify

custom Support Esther is very nice and helpful to solve my issue, and this app can help me for my size problelm

Over Easy Print

Apr 06, 2024  on Shopify

Size chart keeps disappearing when I'm running advertising! Very unreliable. Support replies fast but what's the point if the size chart disappears and affects my conversions

Overall Sports

Apr 05, 2024  on Shopify

O aplicativo é muito bom e fácil de manusear. O suporte é nota 10. Rápido e eficiente, recomendo!

Los Pimas

Apr 03, 2024  on Shopify

I was looking for a size chart app and i found Avada. Seems it is perfect for the images that i have, you can insert the size chart where you want and the inside work of the app is very easy to use. Also you have directly contact with support that they answear to any question and they give the perfect information to use the app. Esther was very nice and very entusiastic explainig. thanks!

Angel Kiss Beachwear

Apr 02, 2024  on Shopify

Great App, I've been using it for more than a year now. I would highly recommend it, easy to use and works great. I only had one issue with a product that wasn't showing on my website, but Sunny from Client Support fixed it in no time. If you are on the fence or just not sure about them...don't worry. They are the real thing.

Chamble

Apr 01, 2024  on Shopify

The customer service is very good. Lydia also helped me a lot with all my concerns and I can recommend the app to anyone.

Haven Interior

Mar 24, 2024  on Shopify

hana is the best! i hope she will help me again but i think it wont happen because she already fixed my issue <3

The Biker Company

Mar 22, 2024  on Shopify

I deal with 20+ different Vendors with some products even having their own unique size charts. Avada makes it so easy, I can customize the look and styling of my Size charts and filter the conditions by Vendor and Tags. When I got stuck I opened up a Live chat and Liz was able to help me out and solve my problem within 5 minutes. You've saved me a lot of time!

Miragio

Mar 22, 2024  on Shopify

Esther was top notch! The application is really top-notch, and the support is very responsive. Requests accepted and worked on. Once again, thank you Esther, she's the best!

KLA Jewellery

Mar 21, 2024  on Shopify

great plug in !! it solved my problem easily, and the team support espeacially (Emily) helped me a lot with solving any issue i've got ! she was quick and very responsive !! thank your for being a big help !!

Stoned & Co Group

Mar 12, 2024  on Shopify

I am blown away by the incredible service provided by Avada.io! Despite encountering a minor bug in the display, my experience was quickly turned around thanks to their outstanding customer support. Sunny from their support team went above and beyond to assist me. Within just a few minutes, my issue was completely resolved. Efficient response + top-notch service.

Industrial Workwear and Supplies

Feb 28, 2024  on Shopify

I have been using this app for a while, Tiana was super helpful in getting my issue resolved when the size chart was not showing on the site.

SportySwim

Feb 01, 2024  on Shopify

Great app, and even when I had a small issue, the help team (Liz) couldn't have been more helpful and helped me to solve the issue within a few minutes :)

Myfihu

Jan 18, 2024  on Shopify

Esther and Toby were helpful in getting my issue resolved. They solved my issue quickly and efficiently, and were both friendly and professional. Would definitely recommend your support team!

Black Jack Leathers

Dec 25, 2023  on Shopify

I have been using this app for a long. However, they fixed the issue very quickly when I contacted them via live chat to fix it when I noticed that the size chart link was not showing in my product listings.

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