Had to understand and work out some initial installation questions and Dana was very helpful in doing so. They were patient with my not 'getting' some processes and got our pop-up working fast.

I’ve tried many apps on Shopify, but nothing compares to the experience I’ve had with Avada. Their apps are beautifully designed, incredibly useful, and super easy to use — I now use several of them across my store and honestly couldn’t imagine running things without them. But what truly sets Avada apart is their support team. They are, hands down, the most responsive, kind, and helpful team I’ve ever encountered. Every time I have a question or need help, they jump in right away and solve everything with such professionalism and care — it’s amazing. I’m genuinely so impressed and thankful. If you’re thinking about installing an Avada app — don’t hesitate. I 100% recommend all of them. This team really knows how to deliver excellence!

Macy is great! Thanks for the product

Muy buena atención por parte de Tiffany, y la aplicación ofrece muchas funciones de valor.

Macy was beyond excellent :)

Aujourd’hui j’ai eu besoin d’aide sur un problème sur mon site internet et il y a une dame du nom de Macy qui ma gentiment aidée je la remercie énormément parce que sinon je pense que ça m’aurait pris beaucoup plus de temps sans elle

I've been using Avada Boost Sales - Trust Badges for a while now and it has helped me in every possible way to improve trust and boost conversions on my store. The app is awesome — simple to use, very effective, and does exactly what it promises. A big shoutout to the Avada support team, especially Tiana — she’s always there to help, quick to respond, and super helpful with any questions or setup support I needed. Highly recommended to anyone looking to build customer trust and increase sales. I’m very happy with both the app and the service!

Great service. Never seen quick replies this fast from the support team. Thank you resolving my issue KEVIN and JUDY in a short span

I've had a great experience with customer service team is super responsive, friendly, and really helpful. Any questions I had were answered quickly and clearly, and they made sure everything worked smoothly on my site. Highly recommend for both the product and the support!

great app and the support is priceless, they kind and willing to help all the time, thanks!!!

Great App, And Great Support

Staff has been super kind and professional, app useful and complete!

Tnaks a lot for support Penelope and Maison. Problems solved very quickly.

¡Excelente app y un soporte de otro nivel! Estoy realmente sorprendido con la calidad de esta app. Funciona perfecto, es súper intuitiva y tiene todo lo necesario para aumentar la confianza y las conversiones en mi tienda. Pero lo que más destaco es el soporte técnico: Kevin fue increíble, me ayudó de inmediato con un problema de idioma en los pop-ups y lo resolvió con una amabilidad y eficiencia dignas de destacar. ¡Gracias Kevin y gracias Avada por ofrecer una herramienta tan completa (y gratuita)! Altamente recomendada.

Im very happy with this app. helps a lot for my shop.makes trust and very easy to use. recomand it..

Excellent communication and support! I needed to customise the badges' size and raw design, and they handled it quickly and efficiently. Very satisfied with the service.

Grate tool and amazing helpful staff; ask for Kevin he is the best, gets it fixed or installed properly, major helpful.