Overall, merchants have mixed opinions about "AfterShip Email Marketing, SMS." Many appreciate its user-friendly interface and valuable features that enhance marketing efforts. However, several users express concerns about customer support and billing issues, which have left some frustrated and considering alternative solutions. The app is generally well-regarded for its functionality and ease of use, but customer service consistency is a point of contention.
"AfterShip Email Marketing, SMS" is a potent tool for merchants seeking to enhance their marketing strategy with its comprehensive set of features and easy-to-use platform. While many users have positively highlighted its impact on business engagement and customer service, the app could benefit from addressing customer service and billing concerns to improve merchant satisfaction. For those considering this app, weighing its benefits against potential service issues is essential to ensure it aligns with their specific needs.