Reviews: ADU: Automatic Discounts

Customer reviews: ADU: Automatic Discounts

Reviews (195)

Overall rating

4.5

5

30
4

6
3

1
2
1

3

What Merchants Think

"ADU: Automatic Discounts" is generally well-received by merchants, who appreciate its ability to seamlessly manage diverse promotional campaigns. Many users have highlighted that the app offers functionalities that other discount apps fail to provide. The standout feature, according to merchants, is the exceptional customer service team, which consistently goes above and beyond to assist users with any issues or setup processes.

Key Strengths

Comprehensive discount logic customization
Seamless management of promotions like flash sales, bulk discounts, and gifts with purchases
Exceptional customer support, often praised for quick and effective problem resolution
Easy-to-use interface with rich customization options for sale badges and widgets
Auto-update feature helps keep everything synced effortlessly
Integration with tools like Rebuy

Common Concerns

Success fee pricing model can be costly for high turnover, low-margin businesses
Occasional glitches, such as incorrect discounts being applied
Some users experienced persistent issues with key features, such as "Add to Cart"
Limited customer support resolution for certain technical problems

Final Thoughts

Overall, "ADU: Automatic Discounts" stands out for its robust discount management capabilities and exceptional support team, making it a vital tool for many e-commerce businesses. Despite some concerns about pricing and occasional glitches, the app is deemed highly valuable for merchants seeking advanced discount functionalities.

LopezTees

Jun 27, 2024 on Shopify

This app is excellent and meets all our needs. RG from support is a great guy! He has done everything from setting up promotions to testing them all.

Aromatique

May 29, 2024 on Shopify

Just started using, but like what I see so far. Our use case was to allow sales reps to get a large discount up to a maximum savings of a certain number of dollars. Tried this, and seems to solve our issue. Thank you!

Reed Made Speed

Apr 22, 2024 on Shopify

realskincare.com

Apr 14, 2024 on Shopify

The app is great and super easy to use. I love that I can create custom discounts for my store.

hydria

Apr 03, 2024 on Shopify

very helpful customer service

LoveGoodFats-CA

Mar 26, 2024 on Shopify

We have using this app for a few years now, but recently had an issue. I reached out to customer support and they responded quickly. Ron was amazing, he created videos for me to follow so I could see what I had done incorrectly, which was super helpful. Having this kind of support is amazing. I would recommend this app to anyone looking for a discount app. Thank you

Inside Living Hong Kong

Mar 15, 2024 on Shopify

Great customer service and easy to use

My Store

Jan 25, 2024 on Shopify

I'm absolutely blown away by the exceptional customer service I received from Zachery from the company recently. Not only did he respond to my query within minutes (seriously, minutes!), but he also went above and beyond to provide a clear and easy-to-follow video guide that helped me fix my issue in no time. Thanks for the topnotch service and product!

Plumbing Overstock

Jan 08, 2024 on Shopify

Excellent company! They were quick to reply to questions, did a bunch of customization for us, were friendly, couldn't ask for more! I would high recommend them!

Milk On Tap

Nov 23, 2023 on Shopify

A little confusing to setup, but support was excellent and they were able to get my store setup with the custom discount I wanted